Colleen Moses
Apopka,FL
Summary
Adept at fostering significant client relationships and leading sales teams to surpass targets, my tenure at LG Electronics Inc/Marketsource showcases a knack for territory management and relationship building. With a proven track record of enhancing team performance and customer satisfaction, I excel in sales presentations and negotiations, consistently driving growth and exceeding sales objectives by over 20%.
Overview
17
17
years of professional experience
Work History
Area Sales Manager
LG Electronics Inc/Marketsource
07.2022 - Current
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
District Leasing Manager
Progressive Leasing
03.2017 - 06.2022
- Collected, completed, and processed lease applications.
- Built strong relationships with clients through exceptional customer service, resulting in increased lease renewals.
- Developed marketing strategies to attract new tenants, ultimately improving occupancy rates.
- Optimized unit turnover times by working closely with maintenance staff to prioritize repairs and cleaning tasks.
- Managed daily and weekly marketing and leasing plans.
- Mentored new leasing agents, providing guidance on industry best practices and improving overall team performance.
- Managed lease agreements from inception to termination, ensuring legal compliance and minimizing potential disputes between parties.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Created and submitted daily reports on leasing activities.
- Created, coordinated, and engaged in marketing campaigns.
- Supervised leasing teams across multiple locations while maintaining overall operational efficiency at each site.
- Enhanced company reputation as a leader in the industry through consistently delivering outstanding customer service.
- Streamlined the leasing process for efficiency by implementing an online application system.
Implementation Specialist
Sprint
08.2008 - 03.2017
- Established strong relationships with key clients, resulting in increased customer retention and satisfaction.
- Enhanced team performance by providing ongoing coaching, training, and mentoring to sales representatives.
- Reported sales activity, generated sales quotations, and proposals and maintained customer contact database to achieve sales objectives and quota.
- Managed a successful sales team, consistently achieving and exceeding monthly sales targets.
- Implemented innovative strategies to increase product visibility within the assigned territory while maintaining a professional brand image.
- Built lasting relationships with clients through outstanding customer service interactions.
Education
Associate Of Business Administration - Business
WilmaBoyd School of Business
Pittsburgh, PACertificate Of Technical Studies -
Community College of Allegheny County
Pittsburgh, PASkills
- Relationship building
- Sales presentations
- Territory management
- Sales team supervision
- Sales tracking
- Contract negotiations
- Contract negotiation
Accomplishments
Presidents Club
Century Club
Sales Super Nova Winner
Timeline
Area Sales Manager
LG Electronics Inc/Marketsource
07.2022 - Current
District Leasing Manager
Progressive Leasing
03.2017 - 06.2022
Implementation Specialist
Sprint
08.2008 - 03.2017
Associate Of Business Administration - Business
WilmaBoyd School of Business
Certificate Of Technical Studies -
Community College of Allegheny County
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