Colleen O'Brien
Attleboro,United States
Summary
Empathetic and diligent professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the environment. Eager to obtain real-world experience and further develop a passion for the desired career in child and familial therapy.
Overview
7
7
years of professional experience
Work History
Drive-Thru Cashier
Briggs Corner Pizzeria
07.2016 - Current
- Complete orders at drive-thru at front counter and accurately process payments using a POS system
- Interact professionally through clear communication with customers to promote positive patron experiences during busy peak periods
- Reconcile cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
- Proactively look for side work that needed to be completed during slow periods
- Train new associates based on experience and knowledge of systems and processes
- (Approximately 30 employees)
Intern
YOU Inc., Seven Hills
01.2022 - 04.2022
- Participated in meetings and presentations related to projects to gain knowledge
- Prepared project presentation and sent to advisor to use for future
- Collaborated with senior management on new initiatives to build confidence.
- Raised money for company to use towards clients
YMCA Camp Counselor
YMCA Camp
06.2018 - 07.2021
- Collaborated with other camp counselors to design fun and enriching learning activities for campers
- (Ages 6-8)
- Worked with children of varying age, interest, skill and developmental levels
- Led groups of children safely through variety of camp activities
- Resolved conflicts that arose between campers through calm discussion and a listening ear.
Education
Bachelor of Arts - Psychology, Child and Adolescent Development
Assumption University
Skills
- Treat all children and co-workers with kindness and respect
- Collaborate with co-workers to complete given tasks and create a healthy environment of Teamwork
- Supervise co-workers and children during shift to assure they were on-task
- Solve Problems amongst children and customers when complaints arise
- Ability to empathize with others using developed listening skills
- Follows safety guidelines and procedures exactly as given
- First Aid and CPR certified
- Detail-Oriented when composing activities and completing tasks
- Microsoft Office, Excel, PowerPoint Proficiency
Accomplishments
- Deans List, 2020
- Vocal Scholar, 2018 - 2021
Timeline
Intern
YOU Inc., Seven Hills
01.2022 - 04.2022
YMCA Camp Counselor
YMCA Camp
06.2018 - 07.2021
Drive-Thru Cashier
Briggs Corner Pizzeria
07.2016 - Current
Bachelor of Arts - Psychology, Child and Adolescent Development
Assumption University
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