Colleen Pearce
72 Violet Court Whitehouse Station,NJ
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Product Owner
Inovalon, Inc
Bowie, Maryland
06.2023 - 04.2024
- Facilitated agile ceremonies, including sprint planning, reviews, and retrospectives for team alignment.
- Managed backlog by prioritizing tasks based on stakeholder feedback and business requirements.
- Ensured compliance with regulatory standards related to product portfolio.
- Collaborated with stakeholders to define product vision and strategic direction.
- Created user stories, acceptance criteria, and mockups for new features.
- Leveraged data analytics tools to track product performance and identify optimization opportunities.
- Maintained accurate records of customer interactions using CRM software.
- Coordinated with departments to resolve customer issues swiftly and effectively.
Business Analyst
Inovalon Inc
Bowie, Maryland
10.2021 - 10.2022
- Generated HCPCS customer reports while ensuring accuracy and compliance with industry standards.
- Maintained expertise in CPT, HCPCS codes, and ICD-10 to support project initiatives.
- Developed comprehensive project documentation to enhance clarity and consistency.
- Collaborated with stakeholders across departments to identify and define project requirements.
- Gathered user feedback to address usability issues in applications or systems.
- Provided operational support and project updates through close collaboration with clients and technicians.
- Utilized CRM software to manage relationships and streamline communication processes.
Senior Quality Assurance Engineer
ABILITY Network
Minneapolis, Minnesota
11.2010 - 09.2021
- Executed the transition from ICD-9 to ICD-10 coding systems, ensuring accuracy and compliance with industry standards.
- Utilized analytical tools to assess system performance and operational efficiency.
- Led cross-functional teams to enhance testing processes and strategies.
- Collaborated with developers to identify and resolve quality issues.
- Developed and executed test plans for healthcare software applications.
- Worked closely with project managers to ensure timely delivery of projects within budget constraints.
- Conducted product demonstrations and showcased functionality to customers, team leaders and colleagues.
Quality Assurance Tester
Strategic Edge Communications
Morristown, New Jersey
03.2005 - 10.2010
- Quality assurance testing for pharmaceutical advertisements including web layouts and copy.
- Work with key opinion leaders to edit and post digital content for Continuing Medical Education (CME) website.
- Interpret and test to product requirements.
- Perform monthly and quarterly data reconciliation and maintain working relationships with external vendors.
Education
Bachelor of Science - Psychology
Worcester State College
Worcester, MASkills
- Compliance standards
- Regulatory compliance
- Customer relationship management
- Effective communication
- Data analytics
- Quality assurance
- Regression testing
- Functional testing
- Business requirements analysis
- Defect tracking
- Test planning
- Integration testing
Websites
Hobbies and Interests
- Cycling
- Travel
- Birding
- Golf
Certification
- Certified Scrum Product Owner
Timeline
Product Owner
Inovalon, Inc
06.2023 - 04.2024
Business Analyst
Inovalon Inc
10.2021 - 10.2022
Senior Quality Assurance Engineer
ABILITY Network
11.2010 - 09.2021
Quality Assurance Tester
Strategic Edge Communications
03.2005 - 10.2010
Bachelor of Science - Psychology
Worcester State College
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