Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Colleen Rambole

Montrose,CO

Summary

Patient-focused professional with administrative and customer service expertise. Coordinates communications, referrals, and policy enforcement to ensure seamless healthcare services. Skilled in conflict resolution and finding balanced solutions. Highly motivated with a strong work ethic and adaptability. Exceptional interpersonal skills and ability to quickly learn new tasks.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Director of Nursing

Colorow Care Center
Olathe, CO
06.2022 - Current
  • Created and executed healthcare policies, procedures, and protocols to ensure the well-being of patients.
  • Provided clinical guidance and direction to nursing staff for timely delivery of quality care
  • Effectively managed all aspects of the nursing department's daily operations including staffing, scheduling, budgeting and resource allocation.
  • Conducted performance evaluations and provided recommendations for improvement to nursing staff members.
  • Collaborated extensively with physicians and other healthcare professionals to ensure comprehensive patient care planning.
  • Participated in interdisciplinary teams, fostering productive discussions on patient care issues and concerns, while developing innovative solutions.

Assistant Director of Nursing

Colorow Care Center
Olathe, CO
03.2020 - 06.2022
  • Successfully executed implementation of strategies to enhance patient safety and improve quality care outcomes.
  • Conducted thorough investigations of incidents reported by staff and patients.
  • Ensured prompt and efficient communication with physicians, families, and other healthcare professionals.
  • Implemented and directed competent, quality care in clinical services and operations.
  • Effectively communicated policies, procedures, and services to patients.
  • Ensured optimal use of resources by monitoring inpatient bed utilization, facilities, and staff.

Head Nurse/System Administrator

Colorado Treatment Services
Montrose, CO
05.2017 - 10.2018
  • Developed educational programs that addressed clinical issues in coordination with other healthcare professionals.
  • Maintained records of patient care, condition, progress, or problems to report and document concerns or changes in patient's status.
  • Provided compassionate care to all patients regardless of age, gender or culture background.
  • Configured and maintained system hardware, software and network components.
  • Created user accounts and managed access rights for users.
  • Set up user accounts, permissions and passwords and defined network policies and procedures.

Day Center Supervisor

PACE Senior Care
Montrose, CO
01.2014 - 05.2017
  • Supervised staff of up to 10 employees, providing guidance and direction to ensure efficient operations.
  • Trained new staff on operational processes, customer service standards, and safety protocols.
  • Created weekly work schedules for all staff members based on business needs.
  • Provided feedback to team members regarding job performance improvement opportunities.
  • Resolved conflicts among team members in a timely manner using effective communication skills.
  • Planned special events designed to promote the center's products or services.

Education

Bachelor of Science - Nursing

Colorado Mesa University
Grand Junction, CO
12-2019

Licensed Practical Nurse - Nursing

Delta Montrose Technical College
Delta, CO
05-2013

Associate of Applied Science - Computer And Information Sciences

Maricopa Community Colleges - Paradise Valley Community College
Phoenix, AZ
05-2005

Skills

  • Clinical Resources Management
  • Documentation And Reporting
  • Clinical Operations Management
  • Multidisciplinary team collaboration
  • Chronic Disease Management
  • EMR Software
  • Nursing Staff Supervision
  • Family Support

Certification

  • Certificate in Computer Systems Maintenance
  • Certificate in Computer Information Systems
  • Microsoft Product Specialist Certification

References

References available upon request.

Timeline

Director of Nursing

Colorow Care Center
06.2022 - Current

Assistant Director of Nursing

Colorow Care Center
03.2020 - 06.2022

Head Nurse/System Administrator

Colorado Treatment Services
05.2017 - 10.2018

Day Center Supervisor

PACE Senior Care
01.2014 - 05.2017

Bachelor of Science - Nursing

Colorado Mesa University

Licensed Practical Nurse - Nursing

Delta Montrose Technical College

Associate of Applied Science - Computer And Information Sciences

Maricopa Community Colleges - Paradise Valley Community College

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Colleen Rambole