Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

COLLEEN SCHLEEDE

Cottage Grove,MN

Summary

Seeking to utilize positive communication, interpersonal, and organizational skills to complete tasks. Reliable with a good work ethic and the ability to quickly adapt to new tasks and environments. Strong interest in supporting individuals on my caseload and coworkers. Proficient Senior Case Manager prepared to bring experience and professional knowledge to new role with room for growth and advancement. Specializing in resource advocacy, case planning, and team communication. Excellent communicator and problem solver with a focused and results-oriented approach.

Overview

3
3
years of professional experience

Work History

Senior Case Manager

Thomas Allen Inc
West St Paul, Minnesota
10.2021 - Current
  • Established and maintained relationships with other community agencies and organizations to meet community needs, and avoid duplication of services.
  • Coordinated meetings between clients, family members, and other providers supporting the individual.
  • Demonstrated the ability to manage multiple tasks while remaining flexible.
  • Effectively work with coworkers, and value their knowledge.
  • Monitored client progress through regular follow-ups and case reviews.
  • Provided case management services, including intake, assessment, crisis intervention, advocacy, referral, and monitoring of services.
  • Provided training and mentoring to new hires.
  • Provided intake case management and positive transitions for individuals to permanent case managers.

Education

Bachelor Of Science (B.S.) - Psychology

Suny Brockport
Brockport, NY
05.1993

Skills

  • Emotional awareness
  • Eligibility Assessments
  • Effective Conflict Resolution
  • Client Advocacy
  • Effective Case Coordination
  • Effective Verbal Communication
  • Accessing Community Resources
  • Building Team Rapport
  • Assisting Colleagues
  • Conflict resolution
  • Case documentation
  • Team collaboration

References

References available upon request.

Timeline

Senior Case Manager

Thomas Allen Inc
10.2021 - Current

Bachelor Of Science (B.S.) - Psychology

Suny Brockport
COLLEEN SCHLEEDE