Colleen Schlieman
Jerry’s Bar
PHILADELPHIA,PA
5
years of professional experience
Driven server with a proven track record in customer service and sales expertise. Known for maintaining organization and delivering exceptional experiences in fast-paced environments.
Work History
Server / Host / Support
1 Year- Provided exceptional customer service in fast-paced bar environment.
- Delivered food and beverages accurately to tables while following safety protocols.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Barista
9 Months- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Prepared high-quality beverages according to standardized recipes and customer preferences.
- Operated espresso machines and coffee grinders effectively to produce consistent beverage quality.
- Maintained clean and organized workstations, ensuring compliance with health and safety regulations.
Keyholder Manager
8 Months- Oversaw daily store operations to ensure compliance with company policies and procedures.
- Managed inventory levels, facilitating timely restocking to meet customer demand.
- Implemented visual merchandising strategies to enhance product presentation and drive sales.
- Trained and mentored new staff on customer service standards and product knowledge.
- Assisted with making schedules and dropping off deposits
Sales Associate
2 Years 1 Month- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Collaborated with team members to achieve sales targets and improve store performance.
- Implemented visual merchandising standards, maintaining appealing product displays.
- Managed inventory levels, ensuring timely restocking of merchandise on sales floor.
- Assisted with making and setting up store displays
Education
Bachelor of Arts - Media Studies And Production
Skills
Work ethic
Customer engagement
Teamwork
Sales management
Timeline
Server / Host / Support
Jerry’s Bar
10.2025 - CurrentRead More
Barista
Saxby’s
08.2024 - 05.2025Read More
Keyholder Manager
Squishable
12.2023 - 08.2024Read More
Sales Associate
Old Navy
04.2021 - 05.2023Read More
Temple University
Bachelor of Arts from Media Studies And Production
Read More