Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Colleen Schofield

Delran,NJ

Summary

Talented Senior Vice President with excellent employee development, customer service and analytics skills coupled with more than 28 years of experience. Comfortable giving engaging presentations to clients to drive new business, expand accounts and establish brand profile. Excellent team builder and leader of initiatives.

Overview

19
19
years of professional experience

Work History

SVP, Operations

CMG Financial Services
04.2016 - Current
  • Streamlined operations by implementing efficient processes and systems, leading to increased productivity and reduced costs.
  • Directed cross-functional teams for successful project completion, resulting in enhanced operational efficiency.
  • Established performance metrics and KPIs to monitor progress, ensuring continuous improvement in operations.
  • Developed strategic plans for operational growth, leading to an expanded market presence and increased revenue.

Vice President, Retail Operations

New Penn Financial
04.2014 - 04.2016
  • Enhanced company profitability by implementing strategic business plans and optimizing operational processes.
  • Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
  • Developed new revenue streams by identifying growth opportunities and forging strategic partnerships with key industry players.
  • Spearheaded organizational restructuring initiatives, streamlining operations and reducing overhead costs.

Fulfilment Site Leader

Wells Fargo Home Mortgage
04.2011 - 08.2013
  • Enhanced project efficiency by streamlining processes and implementing new management strategies.
  • Managed a diverse team of professionals, fostering collaboration and teamwork for increased productivity.
  • Oversaw daily site operations, ensuring adherence to safety protocols and regulatory requirements.
  • Implemented innovative solutions to address site-specific challenges, resulting in improved efficiency and effectiveness.
  • Reduced costs through careful budget analysis and resource allocation optimization.
  • Led successful projects from inception to completion, ensuring all goals were met or exceeded within tight deadlines.

Director of Operations

GMAC Mortgage
02.2005 - 03.2011
  • Improved operational efficiency by streamlining processes and implementing innovative solutions.
  • Led cross-functional teams for successful completion of projects, resulting in increased productivity.
  • Developed and executed strategic plans to achieve organizational goals and drive sustainable growth.
  • Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
  • Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.

Education

Bachelor of Arts - Communications

Salisbury State University
Salisbury
05.1995

Skills

  • Workforce Planning
  • Organizational Development
  • Operational Excellence
  • Cross-Functional Teamwork
  • Operations Oversight
  • Leadership training
  • Process Improvements
  • Strategy Development
  • Strategic planning and execution
  • Cost analysis and savings
  • Operations Management
  • Business process reengineering

Accomplishments

2019 HousingWire Operations Insiders List

Timeline

SVP, Operations

CMG Financial Services
04.2016 - Current

Vice President, Retail Operations

New Penn Financial
04.2014 - 04.2016

Fulfilment Site Leader

Wells Fargo Home Mortgage
04.2011 - 08.2013

Director of Operations

GMAC Mortgage
02.2005 - 03.2011

Bachelor of Arts - Communications

Salisbury State University
Colleen Schofield