Relationship-driven owner with experience in operations management, adaptability, and flexibility. Proven ability in employee and volunteer development, ensuring efficient daily operations through unity.
Work History
Owner
9 Years 7 Months
White Horse Riding, LLC | 01.2017 - Current
Managed daily operations and multi-party scheduling for riding lessons.
Hired and trained new instructors in lesson delivery and service standards.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Coordinated horse care, training schedules, and facility maintenance with staff and volunteers.
Implemented safety protocols to ensure a secure environment for riders and horses.
Oversaw the development and execution of long term equine education program.
Developed financial plans and executed budgets to grow a cash based business.
Owner
4 Years 7 Months
Clean Break Trenton, LLC | 01.2022 - Current
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
Oversaw financial management, including budgeting and expense tracking for the business.
Managed day-to-day business operations.
Education
Associate of Arts - English Literature
Miami University | Oxford, OH | 08-2004
Skills
Financial management
Operations management
Small business management
Staff management
Team oversight
Hiring and staffing
Staff training
Customer relations
Crisis response
Networking skills
Accomplishments
Supervised team of 2-6 staff members
Developed and coordinated a team of 4-8 volunteers.
Used Microsoft Excel to develop budget tracking spreadsheets.