Colleen Vigil

Provide senior leadership for enterprise business applications supporting critical organizational functions while advancing Denver Water's digital transformation, governance, cybersecurity, and operational resilience.

• Lead enterprise application strategy supporting critical business operations across Denver Water.
• Guide governance, architecture, security, and modernization initiatives that improve organizational performance.
• Partner with executive leadership and business stakeholders to align technology investments with strategic priorities.
• Develop governance standards for enterprise application development and Microsoft Power Platform.
• Mentor technical staff while fostering organizational capability and continuous improvement.
• Strengthen organizational resilience through secure application design, modernization, and technology lifecycle management.
• Leverage operational experience to develop technology solutions that improve frontline efficiency and customer service.

Supported enterprise technology modernization through application development, governance, organizational training, and business process improvement.

• Developed enterprise applications supporting multiple Denver Water business units.
• Established governance processes for low-code/no-code development.
• Created enterprise training supporting citizen developer adoption.
• Delivered business solutions improving operational efficiency and organizational collaboration.
• Supported implementation of Denver Water's IT Strategic Plan through technology modernization.

Led planning and scheduling operations supporting critical infrastructure while supervising staff and driving continuous improvement initiatives.

• Supervised planning staff and managed workload, performance, and professional development.
• Presented operational analyses resulting in process improvements that increased departmental capacity by more than 50%.
• Automated compliance reporting and business reporting processes.
• Collaborated across departments to improve organizational effectiveness and resource utilization.
• Developed operational leadership experience that now informs enterprise technology strategy.

Cross-Connection Control Technician (LTE) • Water Quality Technician • Water Quality Sr. Technician

• Progressed through three increasingly responsible positions supporting regulatory compliance, operational excellence, workforce development, and continuous improvement.
• Achieved 100% regulatory compliance while supporting over one million customers.
• Redesigned organizational training standards, reducing onboarding time and improving workforce readiness.
• Developed compliance tracking systems increasing organizational compliance from 60% to 85%.
• Served as subject matter expert, trainer, and mentor.
• Authored operational procedures and reporting tools adopted across the department.
• Managed nearly 20,000 regulated backflow prevention records while improving data quality and operational efficiency.