Collett Watson
Brooklyn,NY
Summary
Goal-oriented professional with a commitment to social well-being and efficiency. Demonstrates strong task management skills in high-pressure environments, consistently meeting project goals and deadlines. Motivated team player focused on enhancing departmental productivity while continuously developing skills and mastering new challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Direct Support Specialist
OPWDD-Bernard Fineson DDSO
Queens, New York
12.2025 - Current
- Assisted clients in developing personal goals and achieving independence.
- Supported individuals with developmental disabilities in daily living activities.
- Facilitated social and recreational activities to enhance client engagement.
- Collaborated with multidisciplinary teams to create personalized care plans.
- Arranged doctor's appointments for clients.
- Performed housekeeping duties, including laundry, meal preparation, and grocery shopping.
Student Intern (Mentor)
TRIO Student Support Services
Brooklyn, NY
03.2025 - Current
- Guided students through academic challenges and career planning discussions.
- Facilitated workshops on study skills and time management techniques.
- Developed tailored learning strategies based on individual student needs.
- Collaborated with faculty to enhance student engagement and support programs.
- Provided feedback to students on assignments and personal development goals.
Teacher's Assistant/Floater Teacher
The Child Study Center of New York
Brooklyn, New York
11.2023 - 12.2024
- Maintained a safe, clean and constant supervised play environment. Supported children's emotional and social development with one-on-one attention
- Used clear communication and professionalism to develop constructive relationships with families
- Ensured compliance with all applicable laws, regulations and safety standards in the division.
- Created and maintained an efficient system of record keeping for the division.
Student Finance Advisor
Ultimate Medical Academy Online
Remote
06.2022 - 09.2023
- Counsels and advises students, prospective students and parents regarding financing options and determines which financial products best meet the students’ needs and financial circumstances.
- Communicates pertinent information and instructions to students and parents regarding the application for, the delivery of, and the responsibilities accompanying loans, grants, college work/study and scholarship programs.
- Evaluated student eligibility needs and modified computer-generated award packages to award student aid.
- Manages the administrative responsibilities of an assigned functional area (e.g., oversees the special awarding requirements for correspondence course students)
- Cooperates with and assists students in their dealings with other departments that are associated with student financial aid e.g. Bursar's office, accounting office, admissions, and academic departments and assists in recruiting and orientation activities as needed.
Client Service Representative
Sunshine State Promotions
Lakeland, FL
03.2021 - 06.2022
- Communicate directly with customers on products and services offered by our clients, expanding on the advantages and making the enrollment process a breeze
- Follow all client guidelines and regulations while interacting with customers to ensure a positive and engaging experience
- Attend daily meetings to stay up to date on all client product knowledge, communication tactics, customer engagement, and client expectations
- Completed all insurance work orders accurately and efficiently while maintaining client confidentiality.
Teacher
University Meadows Elementary
Charlotte, NC
03.2019 - 02.2021
- Developed in-class and virtual assignments using course curriculum to support diverse learning environments
- Coordinated with school governors to maintain disciplined classroom and provided lesson resources aligned with curriculum objectives, enhancing student preparation for final examinations
- Assessed term progress for over 250 students in collaboration with fellow teachers and staff, ensuring alignment with board of education guidelines
Assistant Teacher
Ronald Edmonds Learning Center
Brooklyn, NY
08.2014 - 03.2019
- Developed teaching methodologies, documented course plans, organized classroom discussions, and mentored troubled youth to enhance learning outcomes
- Promoted strategies for maintaining classroom order and control during lessons.
- Coordinated with senior teacher staff to resource training aids and supplies for all students.
Education
Bachelor of Science - Social Work
Medgar Evers College of The City University of New York
Brooklyn, NY05-2026
Associate of Arts - Arts and Sciences
Medgar Evers College
Brooklyn, NY06-2020
Skills
- Client needs assessment
- Client Data Confidentiality
- De-escalation Techniques
- Verbal and Written Communication
- Multitasking and Prioritization
- Conflict resolution
- Creative Problem Solving
- Efficiency and detail
- Team collaboration
Field Practicum Internship
The TRIO Program (200 hours)
Certification
Approved Medication Administration Personnel (AMAP), Public School Teacher Certification, Talented Tenth of New York State, Six Cigma Certification, CPR, Child Abuse Identification, School Violence Intervention and Prevention, DASA- Training in Harassment, Bullying, Cyberbullying, and Discrimination
Timeline
Direct Support Specialist
OPWDD-Bernard Fineson DDSO
12.2025 - Current
Student Intern (Mentor)
TRIO Student Support Services
03.2025 - Current
Teacher's Assistant/Floater Teacher
The Child Study Center of New York
11.2023 - 12.2024
Student Finance Advisor
Ultimate Medical Academy Online
06.2022 - 09.2023
Client Service Representative
Sunshine State Promotions
03.2021 - 06.2022
Teacher
University Meadows Elementary
03.2019 - 02.2021
Assistant Teacher
Ronald Edmonds Learning Center
08.2014 - 03.2019
Bachelor of Science - Social Work
Medgar Evers College of The City University of New York
Associate of Arts - Arts and Sciences
Medgar Evers College