Summary
Overview
Work History
Education
Skills
Timeline
Accomplishments
Interests
Generic
Collette Baisa

Collette Baisa

Stockbridge,GA

Summary

. Goal-oriented Assistant Branch Manager dedicated to supporting patrons and staff with administrative needs. Knowledgeable about books, periodicals and other materials common to libraries and processes for handling each. Compassionate and analytical in helping resolve diverse problems.

Overview

15
15
years of professional experience

Work History

Assistant Branch Manager

Cochran Public library
Stockbridge, GA
05.2021 - Current
  • In the absence of the Branch Manager, serves as point of contact for all concerns for both patrons and staff:
  • attempts to resolve any issues that may arise, including building Maintenance issues that may affect the operation of the branch.
  • Assists patrons in use of computerized catalog, helps them locate desired materials. Maintains material on the shelves in proper order.
  • Assists/instructs patrons in their use of indices, online databases, and other specialized reference tools.
  • Checks materials in and out to patrons, places holds on materials, receives fines and other monies. Registers patrons for borrower's cards, and enters such information into the database.
  • Helps maintain order in the facility. Answers phone calls and directs such to the proper person.
  • Alerts the Assistant Director for Collection Development of needed materials for possible purchase.
  • Conducts library tours for school groups, scout troops, etc.
  • Aids in the System’s public relations efforts. May give talks to civic clubs, schools, etc.
  • Attends monthly Branch Managers meetings and relays pertinent information to the Branch staff.
  • Led engaging individual and group activities to promote patron involvement.
  • Coordinated musical guests, movies and other types of patron entertainment.

Fitness Trainer

CoCoBFitness
Stockbridge, Ga
01.2019 - 04.2021
  • Responsible for helping clients achieve their fitness goal
  • Include planning and supervising workout regimens, coaching clients on the form during exercise and tracking fitness and performance over time
  • Demonstrated safe and proper exercise techniques to clients.

Operations Manager

Teknologii LLC
San Jose, CA
07.2009 - 11.2018
  • Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
  • Managed scheduling, training and inventory control.
  • Delivered positive customer experiences by implementing effective quality assurance practices.
  • Identified areas of deficiency and performed root-cause analysis to solve problems.
  • Oversaw financial management, budget management, accounting and payroll activities.
  • Connected with clients and developed strategies to achieve sales and customer service goals.

Education

MBA - Library Science

Valdosta State University
Valdosta, GA
08-2025

Certified Passport Acceptance Agent - Passports

Atlanta Passport Agency
Atlanta, GA
04.2023

Certification - Certified Personal Trainer

AAA/ ISMA
Atlanta, GA
11.2019

Bachelor of Science - BUSINESS MANAGEMENT

University Of West Georgia
06.1995

Skills

  • Strong interpersonal & communication skills
  • Ability to work collaboratively as part of a team
  • Leadership
  • Meticulous attention to detail
  • Activity Organization
  • Poised under pressure
  • Prioritizing and Planning
  • Passport Acceptance Agent
  • Certified Notary
  • Planning & Organizing
  • Event Planning
  • Senior Activities Experience
  • Calendar Management

Timeline

Assistant Branch Manager

Cochran Public library
05.2021 - Current

Fitness Trainer

CoCoBFitness
01.2019 - 04.2021

Operations Manager

Teknologii LLC
07.2009 - 11.2018

MBA - Library Science

Valdosta State University

Certified Passport Acceptance Agent - Passports

Atlanta Passport Agency

Certification - Certified Personal Trainer

AAA/ ISMA

Bachelor of Science - BUSINESS MANAGEMENT

University Of West Georgia

Accomplishments

  • Experience Assistant Branch Manager who demonstrates knowledge and necessary skills in performance of essential functions of the job
  • Foster and build teamwork in the department and branch
  • Approaches work with a clear method and maintained an orderly and friendly work environment
  • Managed operations, coached staff and processed d
  • Developed Adult to Children programs to promote literacy and to inspire children to read.
  • Promoted from Library Assistant to Assistant Branch Manager, in less than 12-months.

Interests

Activities and Interests , Reading, Traveling, Music, and Fitness

Collette Baisa