Collette Romstedt
Nashville,TN
Summary
I am a woman of many talents! I have utilized my strengths of being highly analytical, intuitive, and driven and combined them with my thirst for knowledge (and solving problems) to pivot my career into a direction of where clinical meets technology. I thrive on being told "I do not know how" or "we can't". My response? Challenge accepted!
Overview
16
16
years of professional experience
1
1
Certification
Work History
Manager of Quality Services
MetaPhy Health
11.2021 - 10.2023
- Developed quality metrics and designed a standardized procedure for auditing calls and clinical documentation against said metrics, which resulted in >90% average score.
- Developed a compliance auditing program, resulting in >30% increase in adherence to Medicare compliance standards within 3 months.
- Created workflows to streamline processes, resulting in a 20% reduction in task management.
- Continue duties as noted in the Nutrition Services Coordinator position as role is transitioned.
- Managed and mentored the auditing department.
Nutrition Services Coordinator
MetaPhy Health
02.2021 - 11.2021
- Served as the Subject Matter Expert by creating educational content and executing team trainings.
- Conducted documentation and call audits and provided coaching for nurse associates.
- Created a pathway for patient educational deliverables that led to >93% patient satisfaction scores.
Dedicated Health Coach
GuideWell Connect at Onlife Health
08.2020 - 02.2021
- Assisted members with navigating health insurance plans to improve access to healthcare.
- Conducted telephonic health coaching and care coordination sessions for various chronic diseases.
- Achieved 100% on all monthly audits, noted as top performer for Quarter three and four in 2020.
Quality Assurance and Performance Improvement Manager/Renal Dietitian
Dialysis Clinic Inc.
02.2016 - 12.2019
- Oversaw management of dialysate treatment prescription, bone mineral and malnutrition-related medications and corresponding protocols, patient lab monitoring and patient education.
- Completed monthly root cause analysis reports, developed action plans, reported and maintained audit facility documentation in accordance with Centers for Medicare and Medicaid Services.
- Designed a patient manual that increased patient education touchpoint by 15% in three months.
- Developed several educational programs to improve patient and employee engagement with health and wellness initiatives, with proven success of 20% increase in engagement outcomes.
Renal Dietitian
Fresenius Medical Care
07.2012 - 02.2016
- Served as a member of the Quality Performance team, noted with track record of developing procedures and programs with a range of 10 to 50% improvement in outcomes.
- Created company-wide curricula and standards of practice for the Coexisting Conditions Committee.
- Oversaw pharmacy enrollment and retention, noted as the top performer in both divisions.
Nutrition Supervisor
Syracuse University
01.2012 - 05.2012
- Served as co-instructor for undergraduate students in teaching motivational interviewing techniques.
- Audited students’ telephonic counseling sessions and provided coaching and training.
- Assisted with development of class syllabus, auditing tools, and grading protocols and parameters.
Registered Dietitian
Advanced Meal
05.2011 - 05.2012
- Assessed client’s nutritional status, established individualized care plans, and evaluated outcomes.
- Carried out nutrition education and counseling sessions for various disease states including renal, post-surgery, weight management, gastrointestinal disorders, diabetes, and cardiovascular disease.
Program Manager
Syracuse University
08.2008 - 05.2010
- Managed peer nutrition education group, duties which included planning presentations, organizing health events, creating nutrition curriculum materials, managing a budget, and overseeing students.
Health Fitness Specialist
Health Fitness Corporation
06.2007 - 05.2010
- Designed facility wellness programs and personalized exercise programs for employee members.
- Instructed exercise classes, managed expense accounts, hosted seminars, and oversaw daily operations.
- Traveled for biometric screening events, which included conducting cholesterol screenings, body composition tests, and health advisement sessions.
Education
Master of Arts - Nutrition Science And Dietetics
Syracuse University
Syracuse, NYBachelor of Science - Exercise Science
State University of New York At Buffalo
Buffalo, NYSkills
- Accomplished leader as evidenced by various leadership roles
- Established professional with a strong background in assessment, design, and monitoring of programs
- Extensive technical skills and attention to detail in analyzing, developing, and managing projects
- Demonstrated experience with use of Microsoft tools, Adobe, Salesforce, JIVA, JIRA, Confluence, Syncplicity, and various EMR systems
- Experienced public speaker with over 25 presentations/trainings in both virtual and in-person formats (list available upon request)
- Policy Implementation
- Performance Management
- Workforce Management
- Staff Development
- Strategic Planning
- Time Management
- Project Management
- Salesforce Management
- Verbal and Written Communication
- Performance Evaluations
- Key Performance Indicators
- Team Leadership
- Business Planning
- Complex Problem-Solving
- Expectation Setting
Certification
- American College of Sports Medicine Certified Exercise Physiologist (2007-Present)
- American Heart Association Adult/Infant CPR/AED/First Aid (2007-Present)
- Commission on Dietetic Registration, Registered Dietitian/Nutritionist (2011-Present)
- Licensure for Dietitian/Nutritionist of Tennessee (2012-Present)
Leadership Roles
- Tennessee Academy of Nutrition and Dietetics, Board of Directors (6/2014-5/2017, 6/2021-5/2022)
- Tennessee Kidney Foundation Program Expansion Committee (11/2019-3/2021)
- Southeast American College of Sports Medicine Abstract Review Committee (10/2019)
- Akebia National Renal Dietitian Advisory Board Meeting Event (12/2018 and 5/2019)
- Nutricia Advanced Medical Nutrition Advisory Board Meeting Event (6/2018)
- Nashville Academy of Nutrition and Dietetics Website Coordinator (6/2018-5/2019)
- Nashville Academy of Nutrition and Dietetics Marketing Chair (6/2016-5/2017)
- Nashville Academy of Nutrition and Dietetics President Term (6/2014-5/2017)
- Nashville Academy of Nutrition and Dietetics Public Relations Chair (8/2013-5/2014)
Timeline
Manager of Quality Services
MetaPhy Health
11.2021 - 10.2023
Nutrition Services Coordinator
MetaPhy Health
02.2021 - 11.2021
Dedicated Health Coach
GuideWell Connect at Onlife Health
08.2020 - 02.2021
Quality Assurance and Performance Improvement Manager/Renal Dietitian
Dialysis Clinic Inc.
02.2016 - 12.2019
Renal Dietitian
Fresenius Medical Care
07.2012 - 02.2016
Nutrition Supervisor
Syracuse University
01.2012 - 05.2012
Registered Dietitian
Advanced Meal
05.2011 - 05.2012
Program Manager
Syracuse University
08.2008 - 05.2010
Health Fitness Specialist
Health Fitness Corporation
06.2007 - 05.2010
Master of Arts - Nutrition Science And Dietetics
Syracuse University
Bachelor of Science - Exercise Science
State University of New York At Buffalo
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