Accomplished logistics professional with a proven track record at Express Meds, enhancing customer satisfaction and optimizing route schedules for efficiency. Skilled in warehouse and transportation management, I excel in safety management and fostering strong client relationships. Achieved significant cost reductions while maintaining punctuality in delivery schedules.
Work History
Express Medical Carrier
Express Meds
08.2024 - Current
Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
Communicated customer complaints, requests, and feedback to company management for swift resolution.
Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
Loaded and secured items in trucks to avoid damage to parcels during delivery.
Developed strong relationships with clients, providing excellent customer service and support.
Provided exceptional customer service through effective communication with clients at every stage of the process.
Optimized routing schedules to minimize transit times while reducing fuel consumption.
Safely navigated through various traffic conditions while adhering to strict deadlines for deliveries.
Forklift Operator
NALARA
04.2012 - 08.2015
Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Transported goods between warehouse locations according to shipment and storage needs.
Operated forklift in compliance with OSHA guidelines and organizational policies.
Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
Transfer Driver
KSI Auto Parts
04.2021 - 08.2024
Improved operational efficiency by maintaining clear communication with dispatchers and fellow drivers throughout shifts.
Upheld company standards for customer service by consistently meeting or exceeding delivery deadlines.
Coordinated with warehouse staff to load and unload vehicles safely, minimizing the risk of damage to goods.
Provided timely updates on delivery progress, enabling effective adjustments in response to unforeseen challenges or obstacles.
Supported a safe work environment by adhering to company policies and following traffic regulations at all times during transit operations.
Conducted thorough pre-and post-trip inspections of the vehicle, reporting any mechanical problems before they became critical issues.
Ensured accurate delivery of items by double-checking orders and confirming addresses.
Material Handler
Performance Assembly Solution
09.2017 - 03.2020
Packed items into appropriate containers for shipment.
Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Kept storage areas organized, clean, and secure to fully protect company assets.
Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
Increased productivity, utilizing forklifts and other material handling equipment effectively.