Summary
Overview
Work History
Education
Skills
Timeline
Generic

Collin Fregoso

Anaheim,CA

Summary

Driven and empathetic professional with over five years of combined experience in customer service and behavioral support. I began my career after high school as a dishwasher at Raising Cane’s, where I learned the importance of reliability and a strong work ethic. I then took on a seasonal position at Whole Foods, gaining valuable customer service and adaptability skills. After that, I worked for a year at Panera Bread, where I refined my ability to communicate clearly, manage multiple tasks, and collaborate with a team. For the past three years, I’ve supported autistic young adults at an adult transition school, using Applied Behavior Analysis (ABA) techniques to encourage growth, independence, and learning. I’m currently studying psychology at Santa Ana College with the goal of becoming a speech-language pathologist. I’m known for my upbeat attitude, ability to connect with others, and genuine dedication to making a positive impact.

Overview

6
6
years of professional experience

Work History

Behavior Technician

Amergis
Anaheim, CA
02.2022 - Current
  • Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary.
  • Observed clients during both structured and unstructured activities to identify potential areas for improvement or reinforcement.
  • Monitored client's progress towards identified goals through data collection and analysis.
  • Conducted functional assessments, collected data, and implemented behavior plans based on assessments.

Cashier/Snack Bar Attendant

Panera Bread
Whittier, CA
07.2021 - 01.2022
  • Resolved customer complaints professionally in accordance with company policy.
  • Answered customer inquiries regarding store policies and procedures.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Organized promotional displays or arranged merchandise on counters or tables to promote sales.

Deli Clerk

Whole Foods Market Inc
Placentia, CA
03.2020 - 07.2021
  • Greeted customers in a friendly and professional manner.
  • Weighed, wrapped, and labeled meats, cheeses, salads, and sandwiches for customers' orders.
  • Provided accurate pricing information when customers requested it.
  • Demonstrated strong communication skills when interacting with customers and coworkers.

Dishwasher

Canes Chicken Fingers
Anaheim, CA
06.2019 - 03.2020
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Replenished soap dispensers with detergent when necessary.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.

Education

High School Diploma -

Sunny Hills High School
Fullerton
05-2019

Some College (No Degree) - Psychology

Santa Ana College
Santa Ana, CA

Skills

  • Team collaboration
  • Effective communication
  • Problem solving
  • Active listening
  • Relationship building
  • Training and mentoring

Timeline

Behavior Technician

Amergis
02.2022 - Current

Cashier/Snack Bar Attendant

Panera Bread
07.2021 - 01.2022

Deli Clerk

Whole Foods Market Inc
03.2020 - 07.2021

Dishwasher

Canes Chicken Fingers
06.2019 - 03.2020

High School Diploma -

Sunny Hills High School

Some College (No Degree) - Psychology

Santa Ana College