Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
Generic

Collin Harris

Winchendon,MA

Summary

Experienced in optimizing business procedures in all operational areas to support growth, profitability, and efficiency objectives. Achievement-oriented and proactive manager with a disciplined mentality.

Overview

12
12
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification

Work History

Branch Operations Manager

Penske Truck Leasing
Auburn, Massachusetts
12.2024 - Current
  • Managed daily branch operations to ensure efficient service delivery.
  • Coordinated vehicle maintenance schedules to optimize fleet availability.
  • Supervised staff training programs to enhance operational performance.
  • Worked closely with customers to ensure a positive experience.
  • Provided guidance to local leadership to increase revenue and improve DOP

Branch Service Manager

Penske Truck Leasing
Fitchburg, Massachusetts
10.2022 - 12.2024
  • Managed daily branch operations to ensure efficient service delivery.
  • Supervised team members, fostering a collaborative work environment.
  • Coordinated customer service initiatives to enhance client satisfaction.
  • Restored positive KPI’s and customer satisfaction to a struggling location.
  • Regained profitability to the location through training and coaching.
  • Reduced inventory loss to under one percent.

Fleet Maintenance Supervisor

Penske Truck Leasing
Fitchburg, MA
01.2022 - 10.2022
  • Supervised fleet maintenance operations to ensure compliance with safety standards.
  • Coordinated repair schedules to minimize vehicle downtime and optimize productivity.
  • Managed inventory of parts and supplies for efficient maintenance workflows.

Fleet Technician

Penske Truck Leasing
Fitchburg, Ma
10.2013 - 01.2022
  • Diagnosed mechanical issues in diesel engines and provided effective solutions.
  • Performed routine maintenance on trucks to ensure operational efficiency.
  • Utilized diagnostic tools to troubleshoot electrical and hydraulic systems.

Education

Fleet Diesel Certification - Diesel Technologies

Universal Technical Institute
Norwood, MA
06.2012 - 06.2013

Leominster Center For Technical Education
Leominster, MA

Skills

  • Operations management
  • Fleet maintenance
  • Staff training
  • Inventory management
  • Proficient with Microsoft office
  • Payroll
  • General human resource knowledge
  • Customer relations
  • Conflict resolution

Certification

  • CDL
  • OSHA 10
  • Brake certification
  • OEM certifications
  • Exhaust stream management trainer

Accomplishments

  • 2019 ESM diagnostic area winner and national finalist.
  • 2020 ESM diagnostic area winner and national finalist.
  • 2024 district leadership award.

Timeline

Branch Operations Manager

Penske Truck Leasing
12.2024 - Current

Branch Service Manager

Penske Truck Leasing
10.2022 - 12.2024

Fleet Maintenance Supervisor

Penske Truck Leasing
01.2022 - 10.2022

Fleet Technician

Penske Truck Leasing
10.2013 - 01.2022

Fleet Diesel Certification - Diesel Technologies

Universal Technical Institute
06.2012 - 06.2013

Leominster Center For Technical Education
Collin Harris