Collin Hickman
Lebanon
Summary
Executive-level account management leader with 7+ years’ experience in insurance and benefits. Trusted go-to resource across departments for strategic guidance, process design, and client relationship growth. Proven track record of optimizing workflows, mentoring teams, and driving revenue through innovative product development and partnership management.
Senior executive leader with track record of driving strategic initiatives and delivering impactful results. Adept at fostering team collaboration and navigating complex organizational challenges. Skilled in strategic planning, financial management, and operations oversight. Valued for reliability, adaptability, and results-oriented approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
High School Teacher & Coach
Middletown Christian Schools
08.2018 - 03.2022
- Taught religious studies and coached varsity basketball.
- Established a positive classroom environment by setting clear expectations and fostering open communication between students and teachers.
- Created and maintained a culture of accountability within the team, setting high expectations for commitment, effort, and conduct on and off the court.
- Served as a positive role model for student athletes by consistently demonstrating professionalism, dedication, and integrity in all aspects of coaching duties.
Real Estate Agent
First Realty Group
06.2016 - 12.2024
- Advised clients on market trends, pricing strategy, and contract negotiation.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Closed over a dozen residential real estate transactions
Real Estate Agent
Keller Williams Community Partners
01.2025 - Current
- Maintained connections with clients to encourage repeat business and referrals.
- Advised clients on market conditions and property value for informed decision-making.
- Communicated with clients to understand property needs and preferences.
Insurance Agent & Product Consultant
Insurance Consultants of America
01.2018 - 03.2020
- Developed non-ACA, under-65 insurance products; collaborated with carriers (PHS, ICD, Manhattan Life, Liberty Bankers, and others) to expand offerings.
- Managed 12+ agency and field agent relationships, negotiating comp schedules that increased agent retention by 20%.
- Worked closely with other team members to optimize sales strategies to achieve production goals.
SVP of Account Management
Insurance Consultants of America / Mammoth Benefit
04.2020 - Current
- Serve as primary executive liaison for PHS and other key partners, strengthening relationships that led to an increase in production.
- Oversee account management across all departments; provide daily guidance on quoting, compliance, and client escalations.
- Developed and executed strategic initiatives to drive business growth, resulting in higher revenues and market share expansion.
- Championed innovation by encouraging cross-functional teams to pursue creative solutions to complex challenges.
- Collaborated with executive leadership team members on long-term strategic planning that ensured sustainable success for the company.
Education
BA - Secondary Education
Crown College
Knoxville, TN05.2013
Skills
- Strategic Account Management
- Executive Leadership
- Insurance Product Development
- ACA & U65 Insurance Expertise
- Cross-Functional Collaboration
- Process Optimization
- Commission & Compensation Structures
- Client Relationship Building
- Team Mentoring
- Strategic leadership
- Policies and procedures
- Operational excellence
Certification
licensed real esatate agent
licensed health and life insurance agent
Certified Personal Trainer through ISSA
Timeline
Real Estate Agent
Keller Williams Community Partners
01.2025 - Current
SVP of Account Management
Insurance Consultants of America / Mammoth Benefit
04.2020 - Current
High School Teacher & Coach
Middletown Christian Schools
08.2018 - 03.2022
Insurance Agent & Product Consultant
Insurance Consultants of America
01.2018 - 03.2020
Real Estate Agent
First Realty Group
06.2016 - 12.2024
BA - Secondary Education
Crown College
Similar Profiles
Nedra KaufmanNedra Kaufman
Music Teacher at Middletown Christian SchoolMusic Teacher at Middletown Christian School
Morgan CatalanoMorgan Catalano
Elementary School Intern at Frederick County Public Schools, Middletown Elem.Elementary School Intern at Frederick County Public Schools, Middletown Elem.
Benjamin AsconeBenjamin Ascone
Head Boys Basketball Coach at Middletown Township Public SchoolsHead Boys Basketball Coach at Middletown Township Public Schools
Adara L AckersonAdara L Ackerson
Dance Teacher's Assistant at Beyond The BarreDance Teacher's Assistant at Beyond The Barre
Clayton MannClayton Mann
Band Leader /Professional Musician at Private IndividualBand Leader /Professional Musician at Private Individual