COLLIN JENKINS
Richmond,KY
Summary
-Takes orders well, handles special requests, and performs well under stress.
-Hard work and dedication have a proven track record.
-POS systems and sales are well-understood.
-People skills and customer service skills are well performed.
-Works well and stays motivated with other team members and by myself.
-Professional field representative with a strong focus on results and team collaboration.
-Skilled in customer engagement, problem-solving, and adapting to changing needs.
-Known for reliability, effective communication, and strategic planning.
-Strong ability to drive success and deliver impactful solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Crew Team Member
Monkey joe's
Lexington, KY
06.2018 - 06.2021
- Served water and soft drinks and made specialty drinks, carefully mixing and pouring to ensure that ingredients were balanced and that layering and other visual effects were achieved.
- Working well with other food service team members helped me build brand loyalty and achieve customer satisfaction.
- Entered requested menu items into the POS terminal and customized orders with substitutions and add-ons.
- Took food orders from customers and their families and explained the various options.
- Processed credit cards, debit cards, and gift cards, as well as accepting transaction payments and making change for cash payments.
- Transported pans, kettles, and trays of food to and from work stations, the stove, and the refrigerator in accordance with safety standards.
- Ensured that company service standards, such as inventory and cash control procedures, were followed.
- Kept food in designated areas by wrapping it, dating it, and following food safety and rotation procedures.
- Sanitized and cleaned work areas, utensils, and pans.
- Addressed customer concerns and informed the supervisor of pertinent information.
- Kept the customer and food preparation areas clean and well-organized for maximum efficiency.
- Increased customer satisfaction by quickly addressing and resolving food and service complaints.
- Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
Crew Team Member
Lexington Griffin Gate Marriott Golf Resort & Spa
Lexington, KY
07.2021 - 08.2021
- Worked on driveways, roads, parking lots, and other projects along with a 4 person crew.
- Worked with home owners and spent time in customer service.
- Kept track of stock and supplies.
- Sanitized and cleaned work areas.
- Increased customer satisfaction by quickly addressing and resolving complaints.
Crew Team Member
Love's Travel Stop
Richmond, KY
10.2021 - 05.2022
- Working well with other food service team members helped me build brand loyalty and achieve customer satisfaction.
- Double-checked orders and packaged items for transport.
- Implemented marketing strategies that resulted in a increase in the number of customers.
- Entered requested menu items into the POS terminal and customized orders with substitutions and add-ons.
- Took food orders from patients and their families and explained the various options.
- Processed credit cards, debit cards, and gift cards, as well as accepting transaction payments and making change for cash payments.
- Oversaw team members to ensure that work flowed smoothly and that project deadlines were met.
- Cooked to perfection fast food items by following recipes to cut, chop, and combine ingredients in the proper amounts and with proper technique.
- Ensured that company service standards, such as inventory and cash control procedures, were followed.
- Kept food in designated areas by wrapping it, dating it, and following food safety and rotation procedures.
- Sanitized and cleaned work areas, utensils, and pans.
- Addressed customer concerns and informed the supervisor of pertinent information.
- Double-checked the contents of the food trays to ensure that I had received the entire order.
Warehouse Manager
Premier Flooring - By Appointment Only
Lexington, KY
05.2021 - 07.2025
- Worked at this position while furthering my education on and off during the summers and school holidays.
- Used a computer system, a hand-held inventory control device, and a calculator to control shipments and inventory.
- Coordinated with shipping companies and the port authority.
- Was responsible for resolving employee conflicts in the most efficient manner possible while adhering to all company protocols.
- Kept receiving, warehousing, and distribution operations running smoothly by initiating, coordinating, and enforcing warehouse systems.
- Secured resourcing for materials, equipment, and personnel to meet warehouse operational needs.
- Onboarded, trained, and supervised warehouse staff with a proven track record of meeting deadlines and performance objectives.
- Maintained strong vendor relationships, which included arranging pricing and delivery structures as well as managing specific shipment or paperwork issues at all stages.
- Planned and optimized warehouse work processes to improve the efficiency of the fulfillment system.
- Oversaw warehouse system updates in order to boost productivity and reduce errors.
- Designed and implemented layout improvements to increase efficiency and make the most of available space.
- Kept an eye on things.
- Managed warehouse staff and ensured efficiency in a fast-paced environment.
- Kept track of everything.
- Managed
- Guided
- Ensured that order and shipment forms, inventory documentation, and customer records were accurate and up to date.
- Kept track of production and quality control systems in order to spot flaws ahead of time.
- Was in charge of day-to-day shipping and receiving for over numerous packages per day.
- Looked into issues in order to address shipping and packaging errors.
- Got better.
- Trained new manager when I left.
- Was in charge of the warehouse's day-to-day operations.
Apprentice Plumber
Lil John's Plumbing
Lexington, KY
12.2023 - 02.2024
- Installed plumbing fixtures and systems in residential and commercial buildings.
- Assisted journeyman plumbers with repairs and maintenance tasks effectively.
- Conducted routine inspections to identify issues in plumbing systems.
- Maintained tools and equipment to ensure operational efficiency and safety.
- Followed safety protocols while performing installations and repairs consistently.
- Collaborated with team members to troubleshoot plumbing problems promptly.
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Used pipe wrenches, saws and drills safely to execute basic and complex plumbing tasks.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
- Installed plumbing systems and fixtures in residential and commercial properties.
- Fabricated, repaired and maintained diverse piping systems according to project specifications.
Liquor Room Attendant
Keeneland KY Horse Park
Lexington, KY
04.2025 - 05.2025
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Assisted customers with product selection, providing knowledgeable recommendations and enhancing shopping experiences.
- Implemented quality control measures to maintain product integrity and safety standards across all operations.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Enhanced loss prevention efforts through diligent monitoring of potential theft situations.
- Collaborated with team members to achieve sales goals, fostering a positive work atmosphere.
Field Representative
Premier Flooring
Lexington, KY
08.2025 - Current
- Conducted field assessments to gather data for client reporting and feedback.
- Collaborated with team members to develop effective outreach strategies for community engagement.
- Implemented process improvements that enhanced operational efficiency during field activities.
- Provided ongoing support to clients, ensuring satisfaction and addressing concerns promptly.
- Managed logistics for site visits, coordinating schedules and resources effectively.
- Completed paperwork in full, on time, and with high accuracy.
- Established strong relationships with clients, fostering trust and loyalty for ongoing business growth.
- Enhanced customer satisfaction by promptly addressing concerns and providing effective solutions.
- Maintained detailed records of client interactions, ensuring accurate data collection for future reference and reporting purposes.
- Traveled up to 250 miles per day to visit different builder locations.
Education
B. Michael Caudill Middle School
Richmond, KYundefined
Madison Central High School
Richmond, KYNo Degree - Business, Nursing, And Philosophy
Eastern Kentucky University
Richmond, Kentucky, KYSkills
- Hardware evaluation
- Organization
- Inventory management
- Pricing tool development
- Cash handling
- Strong verbal communication
- Food preparation
- Team building
- Goal-oriented mindset
- Customer relations
- Effective negotiation
- Route coordination
- Account management
- Networking
- Point of sale operation
- Opening and closing procedures
- Food safety and sanitation
- Stock management
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Product training
- Business operations
- Project management
- Sales reporting
- Property management
- Excellent communication
- Reliability
- Customer satisfaction
- Organizational skills
- Task prioritization
- Conflict resolution
- Professionalism
- Adaptability
- Client acquisition
- Written communication
Certification
- First Aid/CPR
- Food handlers permit
- Working on completing MNA certification
Timeline
Field Representative
Premier Flooring
08.2025 - Current
Liquor Room Attendant
Keeneland KY Horse Park
04.2025 - 05.2025
Apprentice Plumber
Lil John's Plumbing
12.2023 - 02.2024
Crew Team Member
Love's Travel Stop
10.2021 - 05.2022
Crew Team Member
Lexington Griffin Gate Marriott Golf Resort & Spa
07.2021 - 08.2021
Warehouse Manager
Premier Flooring - By Appointment Only
05.2021 - 07.2025
Crew Team Member
Monkey joe's
06.2018 - 06.2021
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Madison Central High School
B. Michael Caudill Middle School
No Degree - Business, Nursing, And Philosophy
Eastern Kentucky University