Jaiden Brown
Huntsville,AL
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Theatre Team Member
Cinemark Theaters
12.2022 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted with inventory counts and stocking of merchandise.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Assisted customers in selecting merchandise best suited to needs.
- Monitored and verified all merchandise was properly priced and labeled.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Front Service Clerk
Publix
02.2022 - 12.2022
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Advised guests about available products and services to meet individual needs.
- Resolved customer conflicts using expert knowledge of company operations and savvy communication skills.
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Managed multiple tasks in high-volume environment.
- Responded quickly to customer inquiries, answering questions and offering insight into products.
- Greeted customers with enthusiasm, offered to take orders and fulfilled each quickly and correctly.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Skilled at working independently and collaboratively in a team environment.
Education
Midway High School
Waco, TXBachelor of Science in Cybersecurity Engineering - Cybersecurity Engineering
University of Alabama At Huntsville
Huntsville, AL05.2027
High School Diploma -
Columbia High School
Huntsville, AL05.2023
Skills
- Maintain Systems
- Team Member Motivation
- Opening and Closing Skills
- Operational Efficiency
- Bagging
- Cash Handling
- Time Management
- Marketing Initiatives
- Persuasive Techniques
- Technical Support
- Computer Science
- Hardware Evaluation
Languages
English
Native or Bilingual
Japanese
Limited Working
German
Limited Working
Spanish
Limited Working
Certification
TestOut IT Fundamentals Pro Certification
Awards
Charger Merit Scholarship
Timeline
Theatre Team Member
Cinemark Theaters
12.2022 - 08.2023
Front Service Clerk
Publix
02.2022 - 12.2022
Midway High School
Bachelor of Science in Cybersecurity Engineering - Cybersecurity Engineering
University of Alabama At Huntsville
High School Diploma -
Columbia High School
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