Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Collin Kraft

North Port,FL

Summary

Friendly, reliable, and honest worker with solid background in many different environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service towards customers and reduce waste!

Overview

6
6
years of professional experience
1
1
Certification

Work History

Fast Food Manager

Culver's Restaurant
North Port, FL
11.2016 - Current
  • Implemented policies to achieve customer satisfaction and maintain food service standards.
  • Trained, & developed new employees.
  • Supervised food preparation stations to observe hygiene and quality of food served to customers.
  • Address customer questions and complaints when needed.
  • Work on cost reductions in food, labor, and other inventory expenses.
  • Promoted business through participation in community events.

Walmart Automotive Technician

Walmart
North Port, Florida
03.2020 - 07.2020
  • Stocked and made sure all shelves were neat and organized.
  • Wrote customer service orders for their vehicle.
  • Drove customer vehicle's into shop.
  • Test drove customers vehicles.
  • Use P.O.S system to check out customers.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
  • Handled 20 calls per day to address customer inquiries and concerns

Stocker Associate and Cashier

AutoZone
North Port, Florida
03.2020 - 05.2020
  • Helped customers complete purchases, search for parts, and join reward programs.
  • Answered questions about store policies and addressed customer concerns.
  • Restocked and organized merchandise in whole store
  • Reviewed weekly sales ads and monitored price changes.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.

Education

Technical Degree - Automotive Technician

Suncoast Technical College
Sarasota, FL
05.2021

High School Diploma -

North Port High School
North Port, FL
05.2020

Skills

    • Back of House Management
    • Performance Improvement
    • Money Handling
    • Quality Assurance
    • Attention to Detail
    • Verbal and Written Communication
      • Customer Relations
      • Complaint Resolution
      • Cooperative Attitude
      • Product Location
      • Credits and Refunds
      • Policies and Procedures

Certification

  • EPA Section 609 Certification

Timeline

Walmart Automotive Technician

Walmart
03.2020 - 07.2020

Stocker Associate and Cashier

AutoZone
03.2020 - 05.2020

Fast Food Manager

Culver's Restaurant
11.2016 - Current

Technical Degree - Automotive Technician

Suncoast Technical College

High School Diploma -

North Port High School
Collin Kraft