Collin Kraft
North Port,FL
Summary
Friendly, reliable, and honest worker with solid background in many different environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help the team improve service towards customers and reduce waste!
Overview
6
6
years of professional experience
1
1
Certification
Work History
Fast Food Manager
Culver's Restaurant
North Port, FL
11.2016 - Current
- Implemented policies to achieve customer satisfaction and maintain food service standards.
- Trained, & developed new employees.
- Supervised food preparation stations to observe hygiene and quality of food served to customers.
- Address customer questions and complaints when needed.
- Work on cost reductions in food, labor, and other inventory expenses.
- Promoted business through participation in community events.
Walmart Automotive Technician
Walmart
North Port, Florida
03.2020 - 07.2020
- Stocked and made sure all shelves were neat and organized.
- Wrote customer service orders for their vehicle.
- Drove customer vehicle's into shop.
- Test drove customers vehicles.
- Use P.O.S system to check out customers.
- Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing and filter replacement.
- Handled 20 calls per day to address customer inquiries and concerns
Stocker Associate and Cashier
AutoZone
North Port, Florida
03.2020 - 05.2020
- Helped customers complete purchases, search for parts, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in whole store
- Reviewed weekly sales ads and monitored price changes.
- Increased sales by offering advice on purchases and promoting additional products.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Technical Degree - Automotive Technician
Suncoast Technical College
Sarasota, FL05.2021
High School Diploma -
North Port High School
North Port, FL05.2020
Skills
- Back of House Management
- Performance Improvement
- Money Handling
- Quality Assurance
- Attention to Detail
- Verbal and Written Communication
- Customer Relations
- Complaint Resolution
- Cooperative Attitude
- Product Location
- Credits and Refunds
- Policies and Procedures
Certification
- EPA Section 609 Certification
Timeline
Walmart Automotive Technician
Walmart
03.2020 - 07.2020
Stocker Associate and Cashier
AutoZone
03.2020 - 05.2020
Fast Food Manager
Culver's Restaurant
11.2016 - Current
Technical Degree - Automotive Technician
Suncoast Technical College
High School Diploma -
North Port High School