Dynamic and detail-oriented professional with experience as a Snowmobile Guide at Action Adventure Rentals. Expert in communication and creative problem-solving, adept at ensuring guest safety and satisfaction. Proven ability to assess needs and deliver tailored solutions, enhancing customer experiences in high-pressure environments. Certified in AIARE, CPR, and first aid.
. Winter seasonal work.
. AIARE level 1 , CPR and first aid certifications required
. Arrive to the Kebler Pass trail head early to line up the snowmobiles I’ll need for my group
. Greet my guests as they arrive and make sure they have all the appropriate gear needed
. Give my guests a short speech about safety and how to use the snowmobiles
. Lead my group on a 2-4 hour tour, choosing trails best suited for their interests and the current weather conditions
. Quickly respond to any incidents and accidents that occur, finding the best solution to each unique situation
. Recover any broken machines and fuel up all the sleds at the end of the day
. Winter seasonal work
. Greet customers as they come in
. Check customers into their reservation or create a profile for them
. Fit the customer into ski/snowboard boots and gear, listening to their feedback to ensure I get them gear that will perform best for them as an individual
. Check in gear as it’s being returned
. If rentals are slow, I am the primary snowboard gear salesman
Seasonal summer work. I would start by making phone calls and driving around town to check the inventory and assess my customers needs. I would then load the van with up to 3,000 lbs of ice at a time to deliver to businesses and events around the Gunnison valley.
AIARE level 1, First Aid, CPR