Collin Miller

• Have served a wide variety of cocktails, beers, and food in a high-volume environment.
• Developed strong customer relationships through rapport, attentive service, product knowledge, and attention to detail.
• Trained new staff on bar preparation, assortment of inventory, safety protocols, and how to be both efficient and conscientious of the customer in a very busy work setting.
• Manage cash handling processes, counting drawers at the end of shifts, and manually entering CC tips.
• Served high customer volumes during special events, nights, and weekends, often exceeding 400-500 customers in a night.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Previously worked as a bar back, and often still work shifts that require me to stock and maintain my own bar.
• Have also previously worked as a door person/ticketer, loader, and security at The Beachland when needed.

• Have served a wide variety of cocktails, beers, and wine in high-volume environment.
• Work long and often late hours.
• Have handled full open-to-close procedures- opening, working and managing the bar alone for the duration of the shift, and closing/locking up at the end of the night.
• Handling credit card and cash transactions, counting of drawers, and running sales reports at the end of shifts.
• Have trained new bartenders and bar backs.
• Ensure safety of all patrons, understanding that this establishment has a late-night "party" environment, being vigilant to how people interact with one another, equipped to recognize and drug/alcohol emergencies, and utilize harm reduction practices.
• Not a regular employee at this business, but will often pick up shifts whenever help is needed.

Have worked a wide variety of events as a bartender- music festivals, private parties, weddings, etc.

• Have served everything from craft cocktails to simple beer and wine service.
• Mostly high volume events with a minimum of 500-1,000 patrons in attendance.
• Some smaller events such as weddings and private parties as well, with more cocktail focused menus and a more relaxed environment.
• Very comfortable working in any setting, and feel that I remain focused and attentive in most any work environment.