COLLIN MONEYMAKER
Jonesville,United States
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Enthusiastic and reliable while being dedicated to providing excellent service with a welcoming personality.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Deposit Operations CSR
County National Bank
12.2022 - Current
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
- Improved customer retention rates with exceptional product knowledge and personalized service recommendations.
- Managed high call volumes, maintaining a professional demeanor during peak hours and effectively multitasking in a fast-paced environment.
- Streamlined communication between departments, ensuring timely resolution of customer concerns.
Independent Contractor
DoorDash
09.2021 - 07.2022
- Loading, transporting, and delivering orders to clients or businesses in a safe, timely manner
- Upheld high standards of communication, friendliness, and service throughout the day to both the serving business and customer
- Created my own standard in terms of how to satisfy a client
- Developed self reliant and problem solving skills to ensure accurate and efficient service.
Cashier
Folk Oil Company
09.2020 - 06.2021
- Worked as a friendly and helpful cashier, renowned for fast and excellent service
- Handled cash daily, including safe drops, and maintained a balanced drawer at the end of the day
- Stocked shelves with new product throughout the day
- Greeted every customer as they entered the store and thanked them upon exit.
Case Lot Order Filler
Walmart Distribution Center
02.2020 - 08.2020
- Labeled products and transferred them to conveyor
- Paid close attention to details to ensure accuracy
- Reported issues with products or packaging defects to supervisors
- Achieved daily throw rate with efficiency.
Construction Laborer
Wild Tree LLC
07.2018 - 08.2019
- Cleaned and prepared construction sites prior to the start of a job
- Worked within teams to achieve success on several building projects
- Worked to please the client and achieve 100% client satisfaction
- Used safe working practices at all times, and adhered to company guidelines.
Education
High School Diploma -
Jonesville High School
06.2018
Skills
Ability to Work Under Pressure
Adaptability
Customer Service
Detail Oriented
Fast Learner
Friendliness
Certification
American Heart Association, Heartsaver Pediatric First Aid CPR AED
References
References available upon request
Hobbies and Interests
- Acoustic guitar
- Music
- Basketball
- Frisbee
- Poems
- Writing
- Drawing
Timeline
Deposit Operations CSR
County National Bank
12.2022 - Current
Independent Contractor
DoorDash
09.2021 - 07.2022
Cashier
Folk Oil Company
09.2020 - 06.2021
Case Lot Order Filler
Walmart Distribution Center
02.2020 - 08.2020
Construction Laborer
Wild Tree LLC
07.2018 - 08.2019
High School Diploma -
Jonesville High School
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