Collin Muske
Canton,GA
Summary
Dynamic Store Manager with a strong focus on customer satisfaction, inventory management, and staff training. Proven ability to drive sales and enhance customer relations through effective team leadership.
Overview
15
15
years of professional experience
Work History
Store Manager
Sherwin-Williams
08.2022 - 08.2026
- Led daily operations to achieve sales targets and enhance customer satisfaction.
- Trained and mentored staff on product knowledge and service excellence.
- Developed and implemented inventory management strategies to optimize stock levels.
- Oversaw visual merchandising standards to ensure appealing product displays.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Assistant Store Manager
Sherwin-Williams
06.2017 - 08.2022
- Led daily operations to achieve sales targets and enhance customer satisfaction.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented inventory management strategies to minimize stock discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Created and maintained safe and secure work environments for employees.
Sales Associate
Sherwin-Williams
09.2011 - 06.2017
- Provided exceptional customer service, ensuring satisfaction and repeat business.
- Assisted customers in selecting appropriate paint products and colors for projects.
- Managed inventory levels and organized stock to optimize store layout and accessibility.
- Conducted product demonstrations, showcasing features and benefits to enhance sales performance.
Sales Associate
Merchants Package Store
08.2016 - 01.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Cashier
Domino's Pizza
03.2011 - 09.2011
- Processed customer transactions efficiently using POS systems.
- Managed cash drawer, ensuring accuracy and accountability.
- Provided exceptional customer service, resolving inquiries and complaints promptly.
- Assisted in training new staff on operational procedures and customer interaction techniques.
Education
High School Diploma -
Lassiter High School
Marietta, GA05-2010
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Customer service management
- Inventory management
- Shift scheduling
Timeline
Store Manager
Sherwin-Williams
08.2022 - 08.2026
Assistant Store Manager
Sherwin-Williams
06.2017 - 08.2022
Sales Associate
Merchants Package Store
08.2016 - 01.2017
Sales Associate
Sherwin-Williams
09.2011 - 06.2017
Cashier
Domino's Pizza
03.2011 - 09.2011
High School Diploma -
Lassiter High School