Summary
Overview
Work History
Education
Skills
References
Activities
Timeline
Generic

Collin Newton

Bardstown,KY

Summary

Dedicated IT Service Technician with extensive experience in technology support, having contributed significantly at The AME Group and Network Advocates. Demonstrates exceptional troubleshooting abilities in resolving hardware, software, and network issues both remotely and onsite. Achievements include enhancing system efficiency through proactive server and computer maintenance as well as successful software upgrades. Committed to leveraging technical expertise to drive operational excellence in future roles.

Overview

6
6
years of professional experience

Work History

Service Technician

The AME Group
06.2022 - Current

I started at AME as an acquisition. In this position, I kept a similar Service Technician. This position was more involved with projects and on-site work with the customer.

Technician

Network Advocates
08.2020 - 06.2022

Company Overview: Network Advocates was an MSP servicing multiple clients throughout Louisville until it was acquired by The AME Group in 2022.

At Network Advocates, I started running cables and worked up to a technician role. In this role, I would assist users with their computers, phones, printers and other hardware and software.

Technology Student Worker

Nelson County Schools
06.2019 - 05.2020

In this position, I worked at all 12 schools in the Nelson County Schools district. This job consisted of various tasks, such as Chromebook and computer repair, work in Active Directory, and phone setup.

Education

High School -

Thomas Nelson High School
Bardstown, KY
06-2020

Some College (No Degree) -

Nelson County Area Technology Center
06-2020

CompTIA Network+ -

Self Training

Skills

  • Cooperate well with others
  • Active Directory
  • Windows
  • Hardware repair
  • VoIP systems
  • Hyper-V and Proxmox
  • Server management
  • Office 365
  • Azure/Entra/Identity
  • Terminal servers
  • Running and terminating cables

References

  • Michael Shelburne, Sr. Network Engineer, The AME Group, mshelburne@live.com, (502)550-7020
  • Bryan Kinser, Service Technician, The AME Group, bryankinser@gmail.com , (502)472-3957

Activities

Practice and learning with home lab using Proxmox, TrueNAS, and other virtualized operating systems.

Timeline

Service Technician

The AME Group
06.2022 - Current

Technician

Network Advocates
08.2020 - 06.2022

Technology Student Worker

Nelson County Schools
06.2019 - 05.2020

High School -

Thomas Nelson High School

Some College (No Degree) -

Nelson County Area Technology Center

CompTIA Network+ -

Self Training

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Collin Newton