Collin Ratcliff
Cheyenne
Summary
Innovative technology professional with several years of diverse experience. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
3
3
years of professional experience
1
1
Certification
Work History
E-4
U.S. Air Force
Cheyenne, WY
06.2023 - Current
- Diagnosed and Resolved 100+ Hardware Issues
- Performed routine maintenance and repairs on equipment, ensuring optimal functionality
- Skilled at working independently and collaboratively in a team environment.
- Installed, configured, and tested new hardware and software systems
- Conducted regular inspections to identify potential equipment malfunctions or safety hazards
- Maintained accurate records of all repairs, replacements, and upgrades performed
- Fabricated and installed various cable types, including RG-58 and RG-11, ensuring optimal performance.
- Able to follow directions clearly and to the point
- Self-motivated, with a strong sense of personal responsibility.
Personel Technician
153 FSS
153rd Airlift Wing
08.2025 - 10.2025
- Processed personnel actions, ensuring compliance with regulations and policies.
- Assisted in recruitment efforts, screening applications, and scheduling interviews.
- Maintained employee records using HRIS software for accurate data management.
- Coordinated onboarding procedures, enhancing new hire experience and integration.
- Resolved customer inquiries through effective communication and product knowledge
- Managed the creation and distribution of over 300 common access cards to facilitate access control.
Groundskeeper
Lakeview Cemetery
Cheyenne, WY
04.2025 - 08.2025
- Maintained grounds by mowing, trimming, and landscaping to uphold cemetery aesthetics.
- Operated landscaping equipment, ensuring proper functioning and safety protocols were followed.
- Assisted in the planting and maintenance of trees, shrubs, and flowers to enhance natural beauty.
- Conducted regular inspections of grounds for cleanliness, reporting issues to management promptly.
- Managed a team of 7 members effectively to increase work flow
Team Member
Arby's
Cheyenne, WY
03.2023 - 06.2023
- Delivered exceptional customer service in fast-paced environment.
- Streamlined order processing to achieve a 30% rise in store profits by prioritizing timely service.
- Operated kitchen equipment to prepare food items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Collaborated with team members to ensure timely order fulfillment.
- Assisted in training new employees on operational procedures and standards.
Education
Associate of Applied Science - Electrical Engineering
Community College of The Air Force
100 S Turner Blvd, Montgomery, AL 3611403-2024
Techology
Keesler
Skills
- Time management
- Food Production
- Service technician experience
- Cleaning
- Software Troubleshooting
- Troubleshooting
- Teamwork and collaboration
- Customer service
- Attention to detail
- Critical thinking
- Problem resolution
Accomplishments
- Helped build the first non-temporary RAPCON in all of the Air National Guard
- Assisted with recruiting efforts, helping five individuals successfully enlist in the military.
- Created an inventory of chemical safety gear. That had been neglected.
- Supervised team of 7 staff members.
- Increased store profit by 30%
Certification
- Secret Clearance
- CPR Certification
Timeline
Personel Technician
153 FSS
08.2025 - 10.2025
Groundskeeper
Lakeview Cemetery
04.2025 - 08.2025
E-4
U.S. Air Force
06.2023 - Current
Team Member
Arby's
03.2023 - 06.2023
Associate of Applied Science - Electrical Engineering
Community College of The Air Force
Techology
Keesler
Military Service
- Branch: Air National Guard
- Service Country: United States
- Rank: E-4
- Present
- Radar and Weather Systems Technician