Summary
Overview
Work History
Education
Skills
Timeline
Generic

Craig Santanna

New Braunfels,TX

Summary

Personable professional with many years of diverse experience meeting and exceeding customers needs. Committed to creatively solving customer problems and growing company business.

Customer-oriented, strategic-thinking sales management professional successful in cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections and persuasively introducing products. Well-versed in implementing pricing models, managing vendor relations and expanding territory.

Overview

21
21
years of professional experience

Work History

E-4

U.S. Coast Guard
Corpus Christi, TX
  • Pollution Investigator
  • Ship and Facility Inspector
  • Small Boat Operator and Engineer
  • Awarded the Coast Guard Commendation Medal

Sales Manager /Manager of Business Development and Sales

ALL SERVICE A/C AND PLUMBING
Schertz, Texas
05.2023 - Current
  • Implemented sales training for field team, developed sales materials, and Implemented strategies to increase gross profits.
  • Conducted market research and analysis to identify new business opportunities.
  • Developed strategic partnerships with vendors and suppliers to ensure cost efficiency.
  • Negotiated contracts with vendors, suppliers, partners, and customers.

Comfort Advisor

WILL FIX IT / ARS, RESCUE ROOTER
San Antonio, TX
02.2022 - 05.2023
  • Conduct in home sales presentations for HVAC sales and equipment replacement
  • Consistently a top sales producer
  • Total sales for the 2022, $2.14 Million top sales for 2022, Employee of the Month for May.

Sales Manager / Project Manager

Infinity Roofing & Siding
New Braunfels, TX
12.2018 - 02.2022
  • Trained, coached, and mentored junior sales personnel to ensure success in their roles.
  • Developed and implemented sales strategies to increase market share.
  • Performed sales consultations and educated clients on products and services.
  • Delivered sales presentations focused on offerings and unique advantages over competitors.
  • Resolved customer complaints regarding sales and service.
  • Supported sales team members to drive growth and development.

Owner/Manager

SANTANNA SITE SERVICES
New Braunfels, TX
01.2013 - 01.2019
  • Design, develop, and establish effective site construction business tailored towards custom home builders
  • Oversaw budgeting and financial management.
  • Developed strategic plans to increase profitability and efficiency.
  • Deliver innovative cost-saving ideas to builders while ensuring quality project execution within budgetary constraints

Owner

U.S. DISPOSAL
San Antonio, TX
01.2004 - 01.2014
  • Oversaw budgeting and financial management.
  • Boosted financial growth by delivering exceptional customer services
  • Reduced cost and increased profits by analyzing P&L statements.
  • Managed daily operations of business, including hiring and training staff.

Education

High school -

Westwood High School
Austin, TX

Skills

  • Strategic & Tactical Planning
  • P&L Management
  • Revenue & Sales Growth
  • Workflow Optimization
  • Commercial and Industrial Sales
  • Policy & Procedure Formulation
  • New Business Development
  • Customer Satisfaction & Retention
  • Sales Strategies Development
  • Cross-Functional Collaboration
  • Process & Performance Improvement
  • Operational Excellence
  • Team Building & Leadership
  • Vendor Management
  • Sales Reporting & Planning
  • Sales team training
  • Analytical problem solver

Timeline

Sales Manager /Manager of Business Development and Sales

ALL SERVICE A/C AND PLUMBING
05.2023 - Current

Comfort Advisor

WILL FIX IT / ARS, RESCUE ROOTER
02.2022 - 05.2023

Sales Manager / Project Manager

Infinity Roofing & Siding
12.2018 - 02.2022

Owner/Manager

SANTANNA SITE SERVICES
01.2013 - 01.2019

Owner

U.S. DISPOSAL
01.2004 - 01.2014

High school -

Westwood High School

E-4

U.S. Coast Guard
Craig Santanna