Summary
Overview
Work History
Education
Skills
Timeline
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Collin Scoggins

Dallas,TX

Summary

Seasoned Claims Adjuster with a proven track record in liability investigations and insurance policy coverage, honed at GEICO. Expert in leveraging advanced computer skills and exceptional communication abilities to streamline claims processes. Demonstrates a unique blend of technical expertise and interpersonal skills, ensuring high customer satisfaction and efficiency in claims resolution.

Overview

9
9
years of professional experience

Work History

Claims Adjuster

GEICO
09.2021 - 08.2024
  • Conducted comprehensive interviews of witnesses and claimants to gather facts and information to investigate accidents.
  • Answered customer questions regarding deductibles and other policy-related questions.
  • Examined claims forms and other records to determine insurance coverage.
  • Performed additional services such as emergency road service, setting up rental reservations, and vehicle inspections.
  • Handled several dozen claims a day to meet customer needs.

Community Forums Agent/POC

[24]7 Inc.
12.2017 - 08.2021
  • Responded to customer requests for products, services, and company information.
  • Troubleshoot customer devices that weren't functioning properly.
  • Assisted customers with their accounts, billing, and other account-based inquiries.

Floor Associate

Walmart
10.2015 - 12.2017
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Answered questions about store policies and addressed customer concerns.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.

Education

Bachelor of Science - History

Texas A&M University - Commerce
Commerce, TX
06.2015

High School Diploma -

Lake Highlands High School
Dallas
05.2010

Skills

    • Accident scene investigations
    • Insurance policy coverage knowledge
    • Automobile claims specialist
    • Advanced computer skills
    • Texas, Oklahoma, and New Mexico Claims Adjuster License
      • Advanced oral and written communication skills
      • Claims Investigation
      • Policy Interpretation
      • Strong writing skills

Timeline

Claims Adjuster

GEICO
09.2021 - 08.2024

Community Forums Agent/POC

[24]7 Inc.
12.2017 - 08.2021

Floor Associate

Walmart
10.2015 - 12.2017

Bachelor of Science - History

Texas A&M University - Commerce

High School Diploma -

Lake Highlands High School

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Collin Scoggins