Collin Thomas
Everett,WA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Yard Driver
Hallcon
06.2023 - Current
- Completed daily equipment checks of fluid levels and monitored equipment for damage or leaks.
- Inspected truck for defects and safe operating condition before, during and after trips.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Ensured safe travel for the employees of BNSF to and from trains.
Digging Crew
Northeast Services
09.2022 - 01.2023
- Worked along side Telecommunications companies, and the city.
- Quality Check / Control on work done by contractors.
- Marked up maps for AT&T to ensure work was completed in the correct areas.
Customer Service Representative
Chewy.com
08.2022 - 11.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Customer Service
Chinook Lumber
02.2021 - 02.2022
- Loaded and built customer orders onto their vehicles.
- Spearheaded training one of the yards on how to use the scanner to locate and accuratly select the lumber.
- Drove a forklift around the yard to build orders and clean up any debris on the ground
Auto Parts Specialist
Orielly Auto Parts
03.2019 - 02.2021
- Maintained current knowledge of manufacturers' options and parts availability to offer expert support.
- Served customers in-store and by telephone to answer questions and place orders.
- Worked with vendors to place new orders, handle shortage and resolve defective parts issues.
- Issued parts to technicians to complete customers' repairs.
Door Manufacture
Kylemont
06.2019 - 08.2019
- Built custom doors from slabs of varying wood.
- Utilized hand tools in everyday work
- Quality was the mission, not speed
Customer Service Representative
Wendys Fast Food
07.2017 - 03.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
Education
High School Diploma -
Marysville Pilchuck High School
Marysville, WA06.2019
Skills
- Crew Member Communication
- Warehouse Support
- Defensive Strategies
- Safety Inspections
- Product Inventories
- Safety Requirements
- Repair Work
- Warehouse Operations
- Hand Trucks
- Accurate Measurements
- Basic Tools
- Power Saws
Cars
I work on and drive older vehicles, mainly Datsuns. I have been since 2016. I have a passion for everything mechanical / electrical. I am mainly self taught in everything I know about working with hand tools and repairing mechanical / electrical machines.
Timeline
Yard Driver
Hallcon
06.2023 - Current
Digging Crew
Northeast Services
09.2022 - 01.2023
Customer Service Representative
Chewy.com
08.2022 - 11.2022
Customer Service
Chinook Lumber
02.2021 - 02.2022
Door Manufacture
Kylemont
06.2019 - 08.2019
Auto Parts Specialist
Orielly Auto Parts
03.2019 - 02.2021
Customer Service Representative
Wendys Fast Food
07.2017 - 03.2019
High School Diploma -
Marysville Pilchuck High School
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