Collin Williams
Columbia,SC
Summary
Dedicated healthcare professional with a strong foundation in health science and a passion for delivering exceptional patient-centered care in clinical settings. Possessing a robust background in healthcare management, I bring extensive knowledge in optimizing operational efficiencies and ensuring regulatory compliance within healthcare environments. Motivated by a desire to directly impact patient outcomes, I am eager to transition my skills into clinic care at United Allergy Services. Known for my collaborative approach and commitment to continuous improvement, I am adept at fostering positive relationships with patients, colleagues, and stakeholders. Ready to leverage my expertise in health science and administration to contribute to the mission of United Allergy Services, enhancing patient care and operational excellence.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Authorization Specialist
Prisma Health
- Supported clinical staff by providing timely updates on the status of prior authorizations for various services.
- Reduced processing times by effectively managing a high volume of authorizations, referrals, and appeals.
- Ensured prompt resolution of denied claims through comprehensive analysis of denial reasons and timely submission of necessary documentation for reconsideration or appeal.
- Collaborated with healthcare providers to obtain necessary documentation for prior authorization requests.
- Contributed to team goals by consistently meeting or exceeding individual productivity targets for processing authorization requests.
Patient Access Specialist/Business Office Rep.
Prisma Health
- Enhanced patient satisfaction by providing efficient registration and scheduling services.
- Streamlined front-desk operations for improved patient flow reducing wait times.
- Verified insurance coverage and obtained necessary authorizations to ensure accurate billing and reimbursement.
- Managed high call volume while maintaining a professional demeanor, ensuring accurate communication of information.
- Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.
- Educated patients on available resources, programs, and financial assistance options to optimize their healthcare experience.
Fitness Coordinator
Drew Wellness Center
- Assisted in teaching over 30 fitness classes per day to improve flexibility, strength, and cardiovascular conditioning
- Assisted in planning, implementing, and promoting fitness activities for Parks and Recreation Department fitness- program
- Supervised activities, checked equipment, and ensured safety regulations were followed
- Assisted with general clerical work, including data entry, copying, and filing documents
- Organized exercise programs to meet the varied needs and interests of City residents, including ADA regulations
Shadowing Experience
Morris Cardiovascular And Risk Reduction Center
02.2023 - 02.2023
- Observed numerous in-person and virtual doctor-patient checkups.
- Took extensive notes to document lessons and further solidify learning objectives.
- Followed industry professionals to learn appropriate methods for solving issues and best practices for task completion.
- Studied topics using scientific methods to contribute to post-patient visits.
Co-Researcher
VCU Department Of Kinesiology And Health Sciences
08.2022 - 12.2022
- Studied topics using scientific methods to contribute to ongoing research.
- Conducted extensive research on Health Behavior Coaching to build annotated bibliography and PowerPoint to later be presented to staff.
- Gained extensive knowledge in data entry, analysis, and reporting.
- Leverage Excel to create organized compilation of gathered information and findings.
- Completed projects and submitted research proposals to propel personal learning ambitions.
- Utilized professor office hours to clarify topics needing elaboration.
- Searched and read at library and in scholarly databases over 100 articles to locate necessary information for research projects.
- Brought new perspectives to classroom discussions with materials found during independent research.
Sports Club Supervisor
VCU
10.2020 - 08.2022
- Supervised sports club members and over 100 practices, games, and tournaments combined.
- Worked with teams to maintain positive environment and prepared to handle injuries.
- Checked in members and ensured safety regulations were followed.
- Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
- Enforced rules and regulations outlined in company manual to create happy and safe environment for athletes.
Shadowing Experience
Wellsprings Family Medicine
06.2020 - 06.2020
- Supported and learned at every level of Physician office.
- Took extensive notes to document lessons and further solidify learning objectives.
- Observed doctor-patient visits.
Shadowing Experience
Fairfax Hospital Orthopedic Surgery Center
06.2019 - 06.2019
- Trailed Orthopedic surgeon through multiple work days.
- Scrubbed in and closely observed multiple surgeries while receiving explanations on what was occurring.
- Sat in on professional meetings discussing new medicines that would possibly be introduced into field.
- Sat in on multiple residency classes and observed how they were conducted.
Education
Bachelor of Science - Health Science, Pre-Med
Virginia Commonwealth University
High School Diploma or -
Ridge View High School
Skills
- Trained in Workflow Planning
- Staff Management
- Skilled Data Entry
- Medication Administration
- Teamwork Skills
- Medical Research
- Professional Demeanor
Certification
- First Aid/CPR Certified
- AED Certified
Affiliations
- Member of Kappa Alpha Psi Fraternity Inc. Former Co-Keeper of Records, and Treasurer
Timeline
Shadowing Experience
Morris Cardiovascular And Risk Reduction Center
02.2023 - 02.2023
Co-Researcher
VCU Department Of Kinesiology And Health Sciences
08.2022 - 12.2022
Sports Club Supervisor
VCU
10.2020 - 08.2022
Shadowing Experience
Wellsprings Family Medicine
06.2020 - 06.2020
Shadowing Experience
Fairfax Hospital Orthopedic Surgery Center
06.2019 - 06.2019
Authorization Specialist
Prisma Health
Patient Access Specialist/Business Office Rep.
Prisma Health
Fitness Coordinator
Drew Wellness Center
Bachelor of Science - Health Science, Pre-Med
Virginia Commonwealth University
High School Diploma or -
Ridge View High School
- First Aid/CPR Certified
- AED Certified
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