Collins Onyeike
Valley Stream,NY
Summary
Resourceful team player with experience with common software applications and social media platforms. Results-driven with strong background in achieving high-impact outcomes. Well-versed in business organization and strategies for successfully modernizing workplaces. Former student–athlete skilled in problem-solving, critical thinking, and effective communication.
Overview
2
2
years of professional experience
Work History
Youth Activism Remote Intern
Turn Up for Activism
12.2024 - Current
- Amplify youth civic engagement and participate in activism on many progressive/ social justice issues including prison reform, racial justice, reproductive rights, ending gun violence, and combating voter suppression.
- Doing civics and activism related research, writing and presenting to leadership team.
- Participated actively in organizational strategic planning processes, contributing insights from the civic engagement perspective to overall mission alignment.
Bank Teller
TD Bank
Kew Gardens, NY
09.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
- Resolved customer issues promptly, fostering positive relationships between the bank and its clients.
- Sold and promoted bank products and services, such as savings accounts, credit cards, loans, and investment products.
Legal Hand Intern
Center for Justice Innovation
Jamaica, NY
08.2024 - Current
- Provide free legal information, assistance, and referrals to help resolve issues in areas such as housing, family, domestic violence, immigration, and public benefits, and try to prevent problems from turning into legal actions.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Entered data into various computer systems accurately using Microsoft Office Suite.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Demonstrated strong organizational and time management skills while managing multiple projects.
B-helpful Associate
Bloomingdale's
Garden City, NY
10.2023 - 09.2024
- Facilitating the booking of appointments for various in store services.
- In store service hub that provides a quick and efficient process to assist customers with their online orders, in store pick ups, and processing returns,
- Analyzed customer data to identify trends and anticipate customer needs.
- Managed inventory levels, ensuring product availability at all times.
- Processed transactions accurately and efficiently to minimize customer wait times.
- Supported team in achieving sales goals through effective collaboration.
- Resolved customer complaints, ensuring satisfaction and retention.
Operations Manager
Las Vegas Big Time Tournament
Las Vegas, NV
07.2023 - 06.2024
- Financial management and oversaw large cash transactions, ensuring accuracy and compliance with regulatory standards within a high level high school basketball tournament.
- Tournament data and analytics: assisted in collecting, analyzing, and reporting tournament data to optimize operations and improve strategic decision making process.
- Celebrity engagement: coordinated and facilitated interactions with celebrities enhancing their experience and maintaining positive relations with high profile clients.
Delivery Station Warehouse Associate
Amazon
Syosset, NY
11.2023 - 01.2024
- Organized warehouse layout to optimize space utilization.
- Load conveyor belts, and transport and stage deliveries to be picked up by drivers.
- Ensured timely delivery with efficient order picking and packing.
- Reduced product damage, implementing careful handling procedures.
- Receive and prepare inventory for delivery
- Use technology like smartphones and handheld devices to sort, scan, and prepare orders
- Build, wrap, sort, and transport pallets and packages
Education
Bachelor of Arts - Liberal Studies
St Johns Univeristy
Jamaica, NY12-2024
Associate of Science - General Studies
Navarro College
Corsicana, TX05-2022
Skills
- Teamwork and collaboration
- Problem-solving
- Microsoft powerpoint, excel, and Word
- Customer service excellence
- Excellent written and verbal communicator
- Excellent researching abilities
- Excellent time management
- Client service excellence
- Analytical and critical thinking
- Financial record keeping
Languages
English
Native or Bilingual
Spanish
Elementary
Igbo
Limited Working
Interests
- Sports Management
- Law
- Finance
Timeline
Youth Activism Remote Intern
Turn Up for Activism
12.2024 - Current
Bank Teller
TD Bank
09.2024 - Current
Legal Hand Intern
Center for Justice Innovation
08.2024 - Current
Delivery Station Warehouse Associate
Amazon
11.2023 - 01.2024
B-helpful Associate
Bloomingdale's
10.2023 - 09.2024
Operations Manager
Las Vegas Big Time Tournament
07.2023 - 06.2024
Bachelor of Arts - Liberal Studies
St Johns Univeristy
Associate of Science - General Studies
Navarro College