Experienced Scrum Master with proven track record of successfully leading teams in developing high-quality software solutions on time and within budget. Skilled in multiple Agile methodologies, stakeholder management and sprint planning. Highly organized in managing complex projects with multiple deadlines.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Sr. Scrum Master /Agile Product Owner
Morgan Stanley
09.2021 - Current
Led Agile transformation initiatives for cross-functional teams, fostering a culture of collaboration and continuous improvement within the organization.
Acted as a catalyst for change by guiding teams in adopting Agile frameworks, resulting in a 20% increase in project delivery efficiency.
Successfully implemented Scrum and Kanban methodologies, facilitating alignment, transparency, and value-driven delivery across teams.
Coached Scrum Masters and Product Owners, enhancing their ability to effectively manage teams and prioritize product backlogs.
Collaborated closely with stakeholders to define product vision, goals, and roadmaps, resulting in 15% reduction in time-to-market for new features.
Conducted regular workshops and training sessions to promote Agile values, principles, and best practices, ensuring a consistent understanding across all teams.
SAFe Scrum Master /Agile Coach
Allstate Insurance Co
01.2020 - 08.2021
Skillfully guided Agile teams in successfully delivering comprehensive insurance solutions under demanding timeframes. This encompassed taking the lead in crafting user stories, refining the product backlog, and orchestrating sprint planning activities.
Strategically planned and executed release sprints for a multifaceted project, going beyond expectations to achieve an early completion marked by flawless quality assurance. The outcome was a significant reduction in time to market.
Cultivated an environment that thrived on self-organization and unceasing collaboration across teams. These efforts led to the seamless delivery of over 150 user stories on a monthly sprint cycle.
Displayed adeptness in moderating critical Agile ceremonies such as daily scrum meetings, retrospectives, sprint demos, and planning sessions. This prowess in facilitation played a pivotal role in keeping projects aligned with timelines and milestones.
Nurtured a robust sense of team cohesion and engagement, fostering a collective purpose and shared accountability among team members.
Led sprint reviews and planning meetings to promote full team engagement.
Collaborated with product owners, team members, technologists, and other scrum masters to define solutions and drive progress.
Worked to provide continuous improvement for product development lifecycle.
Supported team using servant leadership style and leading by example.
Assessed Scrum maturity of team and organized and coached team to higher levels of development.
Business Analyst /Project Manager
Nolan Transportation Group (NTG)
01.2015 - 08.2016
Developed auditable plans and templates to track project progression, ensuring task completion within budget and timeline, while minimizing risk at every stage.
Successfully led the implementation of a project management system, resulting in a 40% increase in project success rate, 32% earlier project deliveries, and a 26% reduction in delivery costs.
Facilitated the transition to electronic monitoring systems for fleets, enhancing accountability and compliance with client standards.
Created dashboard tools for monitoring and communicating progress across hundreds of projects, enhancing transparency and financial control.
Developed trackers and database systems for monitoring risks and impediments, offering real-time analysis of project status and forecasting potential roadblocks.
Led workshops, training sessions, and planning meetings to optimize processes, enabling teams to achieve faster project deliveries with higher success rates.
Reported project escalation, performance, quality, and compliance to stakeholders, fostering improved communication between teams and departments
Logistics Manager
Nolan Transportation Group (NTG)
01.2013 - 12.2014
Processed, tracked, and expedited all orders from vendors to customers.
Negotiated and identified the most economical shipping and logistics solution for customers, resulting in a 28% cost savings from contracted pricing and improved on-time delivery rates from 79% > 95%.
Managed all shipment related Issues, actively proactively communicating with customers and vendors in order to ensure accurate tracking and timely delivery.
Monitored domestic and international orders to effectively manage shipments and coordinate truck pick-up vessels, trains, and air charters for customers.
Developed relationships with carriers in order to secure best possible rates and maximize savings.
Generated and issued daily trip reports, billing invoices, and detailed delivery logs.
Assisted accounts receivables, billing, and collections departments with freight invoice discrepancies.
Education
BBA -
Clayton State University
Morrow, GA
Master of Science - Management Information Systems
University of Phoenix
Morrow, GA
05.2024
Skills
Agile Frameworks: Scrum, Kanban, and SAFe
Tools and Technical Skills: Jira, Wiki, SDLC, MS
Excel, PowerPoint, Teams, Azure DevOps,
SQL, Mural, Microsoft Teams, Rally
Experienced in Agile techniques: Pair
programming, Continuous Integration,
Continuous Delivery, Continuous Learning,
Community of Practice (CoP), TDD, BDD,
Agility, Backlog management, and
Acceptance criteria
Waterfall Methodology
Business Skills: Business Analysis, Accounting,
and finance, Meeting Facilitation, Servant
Leadership, Requirement analysis, and
Project coordination
Leadership skills: Excellent oral and written
communication skills, problem-solving,
teamwork, effective Decision-making,
excellent time management, flexibility,
open-mindedness, creativity, Team
mentoring, and coaching
Certification
Certified SAFe® 6 Scrum Master
Project Management Professional (PMP)®
Green Belt Certification (GB)
Enterprise Agile: Changing Your Culture
Root Cause Analysis: Getting to the Root of Business Problems