Collis Anderson

• Traveled the U.S. for Copart Auction Inc. installing, upgrading, and maintaining network systems at vehicle auction yards.
• Worked closely with engineering support and tech support teams to ensure connectivity to yards were established and up and running.
• Replaced failed hardware in server rack systems, swapping hard disks, power supplies and other field serviceable components.
• Improved network reliability by troubleshooting and resolving hardware and software issues.
• Facilitated seamless integration of newly acquired businesses into existing telecommunication networks during mergers or acquisitions scenarios.

• Installed wiring, cabling and networking hardware on customer premises.
• Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
• Collaborated with other technicians to troubleshoot and resolve technical issues.
• Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.

Completed a multi-level (3) story assisted- living facility in North Dallas (Adora Midtown.) Installed voice, data, coaxial, fiber optics, nurse call, analog backbone, access control, interior and exterior cameras, paging and much more. Worked directly with ONPOINTE health management to ensure deadlines were met timely according to their schedule and timeline.