Colman Davis
Brooklyn,NY
Summary
Dependable professional with a strong background in customer service, event coordination and support roles. Proven ability to manage high pressure situations, maintain facility cleanliness and safety, and foster positive relationships with clients. Bring strong communication, deescalation , and problem solving skills to assist in the work environment.
Overview
5
5
years of professional experience
Work History
Activity Host Activity Host (Remote-Friendly Customer Support & Engagement)
T-Squared Social - Nexus
09.2023 - 01.2025
- Provided exceptional customer service, addressing client inquiries professionally via email, phone, and virtual platforms.
- Organized and facilitated engaging online and in-person activities, ensuring personalized and memorable experiences.
- Collaborated with a team to enhance customer satisfaction, improving response times and engagement rates.
Sales Associate (E-Commerce & Virtual Client Relations)
IKEA
12.2021 - 07.2023
- Advised customers on product selection through in-person and virtual consultations, tailoring recommendations to individual needs.
- Assisted with online order placements, troubleshooting issues, and ensuring seamless product availability.
- Managed inventory with a detail-oriented approach, minimizing stock issues by 30%.
Pharmacy Technician (Remote Coordination & Customer Service)
Stop and Shop Pharmacy
02.2020 - 10.2020
- Managed prescription orders and collaborated with insurance carriers to streamline online and in-person transactions.
- Ensured efficient inventory management and customer service during the COVID-19 pandemic.
Education
Associate of Arts - Audio Engineering and Business
Five Towns College
Dix Hills, NY05.2019
HS diploma -
Paul D Schreiber High School
Port Washington, NY06.2016
Skills
- Customer Service & Client Relations
- Virtual Sales & Product Consultation
- Remote Communication Tools (Zoom, Slack, Microsoft Office)
- Event Coordination & Digital Marketing
- Problem-Solving & Multitasking
- CRM & Data Entry
- Effective time management
- Team player mentality
Timeline
Activity Host Activity Host (Remote-Friendly Customer Support & Engagement)
T-Squared Social - Nexus
09.2023 - 01.2025
Sales Associate (E-Commerce & Virtual Client Relations)
IKEA
12.2021 - 07.2023
Pharmacy Technician (Remote Coordination & Customer Service)
Stop and Shop Pharmacy
02.2020 - 10.2020
Associate of Arts - Audio Engineering and Business
Five Towns College
HS diploma -
Paul D Schreiber High School
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