Summary
Overview
Work History
Education
Skills
Timeline
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Colt Barron

Sugar Hill,GA

Summary

Knowledgeable Clinical Specialist with 10-year background in hospital and operating room environments, along with first-rate training abilities, advanced proficiency in neurosurgical device support and navigation of c-suite executives in a hospital setting. Excellent planning and problem-solving skills with experience in project, documentation and customer relations management.

Overview

7
7
years of professional experience

Work History

Senior Clinical Specialist

Brainlab
Atlanta, GA
08.2020 - Current
  • Facilitated clinical support to physicians, hospital staff and healthcare personnel to optimize use of our neurosurgical navigation products.
  • Evaluated customer needs and provided customized solutions to ensure optimal performance of surgical outcome.
  • Developed training materials for new products and conducted product training sessions with customers.
  • Performed troubleshooting on complex clinical systems in order to resolve customer issues quickly.

Senior Customer Consultant

QGenda
Atlanta, GA
07.2019 - 07.2020
  • On-site implementation consultant for companies physicians scheduling software with responisbility for driving project success post sale to product go-live
  • Collaborated with Enterprise project managers as well as development/product teams to successfully execute large hospital implementations and to drive client success
  • Project lead for planning and implementing training seminars for C-Suite hospital executive/hospital staff on product capabilities and functionality

Senior Implementation Consultant

Athenahealth
Atlanta, GA
04.2017 - 06.2019
  • Developed and managed customer relationships to ensure successful project implementations.
  • Created detailed project plans outlining timelines and resources needed for successful implementations.
  • Analyzed existing customer systems and identified areas of improvement.

Education

Bachelor of Science - Biochemistry And Molecular Biology

University of Georgia
Athens, GA
12-2014

Skills

  • Training and mentoring
  • Protocol development
  • Product support experience
  • Medical Equipment Operation
  • Clinical Support
  • Customer Technical Support
  • Business Development
  • Document Control
  • Complaint Handling
  • Customer Needs Assessment

Timeline

Senior Clinical Specialist

Brainlab
08.2020 - Current

Senior Customer Consultant

QGenda
07.2019 - 07.2020

Senior Implementation Consultant

Athenahealth
04.2017 - 06.2019

Bachelor of Science - Biochemistry And Molecular Biology

University of Georgia

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Colt Barron