Summary
Overview
Work History
Education
Skills
Certification
Activitiesandawards
Timeline
Generic

Marissa Hooker

Ottsville,PA

Summary

Compassionate Senior Clinical Specialist and Field Coach in Cardiac Rhythm Management, known for high productivity and efficient task completion. Skilled in patient assessment, treatment planning, and multidisciplinary collaboration. Excel in communication, empathy, and adaptability to meet diverse patient needs and ensure optimal care outcomes.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Clinical Specialist

Medtronic
Wilkes Barre, PA
05.2022 - Current
  • Utilize advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Collaborate closely with team members to achieve project objectives and meet deadlines.
  • Demonstrate strong problem-solving skills, resolving issues efficiently and effectively.
  • Remains calm and professional in stressful circumstances and effectively diffused tense situations.
  • Train and mentored new hires in customer service excellence and CRM software usage.
  • Address customer questions and concerns regarding products and services.
  • Develop and maintained strong relationships with key clients to ensure satisfaction and loyalty.
  • Provide leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Identify needs of customers promptly and efficiently.
  • Facilitate clinical support to physicians, hospital staff, and healthcare personnel to optimize use of product.

Student, Cardiac Device and Arrhythmia Management Training

PrepMD
Braintree, MA
01.2022 - 04.2022
  • Acquired detailed understanding of CRM, EP and structural heart therapies, while mastering cardiovascular systems, their functions and vital processes
  • Participated in clinical rotations within major medical centers throughout metropolitan Boston

Exercise Physiologist/Cardiac Stress Technician

Cardiac Consultants of Philadelphia
E. Norton, PA
11.2019 - 02.2022
  • Prepared patients and administered PET scan, SPECT nuclear imaging, and treadmill stress tests to test for coronary ischemia
  • Monitored patients’ blood pressure, heart rate and heart rhythm during and post stress tests
  • Responded to patient’s needs or emergencies
  • Compiled and interpreted data from administered tests and generated reports through an EMR system for review by the attending cardiologist
  • Responsible for maintaining remote monitoring services by ensuring devices were streaming properly

Education

Bachelor of Science - Exercise Science and Health Promotion

Cabrini University
Radnor, PA

Skills

  • Training and mentoring
  • Clinical expertise
  • Cardiac arrhythmia treatment
  • Cardiac rhythm interpretation
  • Equipment troubleshooting
  • Technical training

Certification

  • American College of Sports Medicine Certified Exercise Physiologist (ACSM EP-C)
  • Advanced Cardiac Life Support (ACLS), American Heart Association
  • CPR/AED/First Aid, American Heart Association

Activitiesandawards

  • NCAA DIII collegiate softball player, Cabrini University, Team Captain, 2018
  • CrossFit L-1 trainer and coach at CrossFit King of Prussia, Bridgeport PA (2021-2022)
  • First team all-conference player, 2017 and 2018 and ECAC First Team all-conference player, 2018
  • Second team all-conference player, 2016

Timeline

Senior Clinical Specialist

Medtronic
05.2022 - Current

Student, Cardiac Device and Arrhythmia Management Training

PrepMD
01.2022 - 04.2022

Exercise Physiologist/Cardiac Stress Technician

Cardiac Consultants of Philadelphia
11.2019 - 02.2022

Bachelor of Science - Exercise Science and Health Promotion

Cabrini University

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Marissa Hooker