Coltan Coley
Sand Springs
Overview
16
16
years of professional experience
Work History
IT Support Technician
Tulsa Community College
05.2021 - Current
- Assisted with PC Refresh Project at Northeast campus, upgrading 195 outdated computers to improve system performance and user experience
- Collaborated with team on upgrading RAM and storage for G4 Mini devices, optimizing functionality and enhancing overall system efficiency
- Supported Successful Laptop Rollout by deploying 94 new laptops to faculty and staff, ensuring smooth transitions to upgraded technology
- Used ticketing systems to manage and process support actions and requests.
- Performed Active Directory Tasks, including moving machines within organizational units to maintain an organized
- Configured hardware, devices, and software to set up work stations for employees.
- Patched software and installed new versions to eliminate security problems and protect data.
- Responded to customer inquiries and provided technical assistance over phone and in person.
Student Worker
Northeastern State University
08.2019 - 12.2020
- Assisted professors with administrative tasks including copying, shredding documents, and providing directions around the campus
- Managed office tasks, contributing to an organized and efficient academic environment
Temp
Prime Industrial Recruiters
08.2017 - 12.2017
- Picked and packed orders for shipment, ensuring accuracy and efficiency
- Assembled and built displays, preparing products for pickup and distribution
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Applied effective time management techniques to meet tight deadlines.
- Managed time efficiently in order to complete all tasks within deadlines.
Assistant Manager
Leslie's Pool Mart
03.2017 - 08.2017
- Oversaw store operations, including opening and closing procedures
- Handled cash management and addressed customer inquiries via phone, email, and in person
- Managed store inventory and trained new team members on company procedures
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Detention Officer
Cleveland County Sheriff's Department
04.2013 - 10.2016
- Lead Officer
- Founding CERT member for the jail before disbandment
- Supervised inmate behavior and managed facility operations, ensuring safety and compliance
- Reviewed and processed legal documents and prepared detailed incident reports
- Took custody of prisoners from arresting officers to begin processing into detention facility.
Inventory Control Specialist
Walmart
07.2011 - 04.2013
Assistant Manager
Family Dollar
08.2009 - 07.2011
Education
Bachelor of Science - Cyber Security
Northeastern State University
12.2024
Associate of Science - Enterprise Development
Tulsa Community College
06.2019
Timeline
IT Support Technician
Tulsa Community College
05.2021 - Current
Student Worker
Northeastern State University
08.2019 - 12.2020
Temp
Prime Industrial Recruiters
08.2017 - 12.2017
Assistant Manager
Leslie's Pool Mart
03.2017 - 08.2017
Detention Officer
Cleveland County Sheriff's Department
04.2013 - 10.2016
Inventory Control Specialist
Walmart
07.2011 - 04.2013
Assistant Manager
Family Dollar
08.2009 - 07.2011
Associate of Science - Enterprise Development
Tulsa Community College
Bachelor of Science - Cyber Security
Northeastern State University
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