Summary
Overview
Work History
Education
Skills
Certification
Quote
Timeline
Generic
Colten Herald

Colten Herald

Roanoke,VA

Summary

Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions. Results-driven licensed Agent accomplished in bringing in new customers and maximizing revenue. Well-versed in different insurance plans and competitor offerings. Persuasive communicator with personable style. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Management Sales position. Ready to help team achieve company goals.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Licensed Insurance Agent

Blue Cross And Blue Shield/ UHC/ Aetna
08.2017 - Current
  • Met customers in homes and businesses to discuss and demonstrate products.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Achieved aggressive monthly quota
  • Built relationships with customers and community to promote long term business growth.
  • Selected correct products based on customer needs, product specifications and applicable regulations.
  • Presented professional image consistent with company's brand values.
  • Met existing customers to review current services and expand sales opportunities.
  • Medicare and Medicaid specialist

Car Sales Consultant

Shelor
07.2012 - 06.2015
  • Negotiated purchase prices and explained sales, warranty, and optional products.
  • Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
  • Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
  • Greeted customers on lot and in showroom to answer questions about brand and available inventory.
  • 98.7 percent satisfaction survey average
  • Grant Cardone trained

Communications Specialist

Army
06.2008 - 06.2012

E-4 specialist-Team leader that demonstrates safe and effective communication to the 304th military police signal specialists. These duties include: installation of satellites, radios, and frequency security in all military vehicles.

Education

Associate Degree - Business Administration And Management

Eastern Mennonite University
Harrisonburg, VA
07.2008

Advanced - Mathematics And Computer Science

Glenvar High School
Roanoke, VA
06.2007

Skills

  • Medicare Compliance
  • Team Training
  • Quotes and Sales
  • Marketing Management
  • Referral Pipeline Maintenance
  • Client Relationship Management
  • Vision and Dental Insurance
  • Financial Needs Assessment
  • Insurance Industry Knowledge
  • Licensing Requirements
  • Client Needs Analysis
  • Policy Writing
  • Regulatory Compliance
  • Team Meetings
  • Upselling
  • Materials Movement
  • Manage Renewals
  • Client Retention
  • Business Planning

Certification

  • Licensed insurance - health
  • Health License - 2015 to current
  • Signal Training - 2008-2012

Quote

Talent wins games, but teamwork and intelligence wins championships.
Michael Jordan

Timeline

Licensed Insurance Agent

Blue Cross And Blue Shield/ UHC/ Aetna
08.2017 - Current

Car Sales Consultant

Shelor
07.2012 - 06.2015

Communications Specialist

Army
06.2008 - 06.2012

Associate Degree - Business Administration And Management

Eastern Mennonite University

Advanced - Mathematics And Computer Science

Glenvar High School
Colten Herald