Summary
Overview
Work History
Education
Skills
Timeline
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Colten Romines

Jonesboro,AR

Summary

A highly motivated, dependable employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional customer service skills.

Overview

2
2
years of professional experience

Work History

Service Writer

Greenway Eqipment
Walnut Ridge, AR
03.2024 - Current
  • Reviewed work orders with technicians, ensured accuracy of labor times and parts costs.
  • Communicated repair information to customers in a professional manner.
  • Performed basic administrative duties such as filing paperwork, answering phones, and scheduling appointments.
  • Maintained customer database with current contact information and equipment records.
  • Processed payments for completed services using cash register or point-of-sale systems.
  • Resolved customer complaints regarding service quality or billing issues promptly and professionally.

Team Leader

Tommy's Express Car Wash
Jonesboro, AR
08.2022 - Current
  • Drafted and published the schedule for the company
  • Verified and recorded cash totals from all registered transactions.
  • Prepared deposit slips for all daily transactions according to established procedures.
  • Received and reviewed candidate resumes and job application submissions to set up for initial interviews.
  • Conducted interviews with potential employees and chose whom to hire
  • Monitored wash quality to ensure quality control standards are met at all times.

Education

Bachelor of Science - Agricultural Business

Arkansas State University
State University, AR
12-2025

High School Diploma -

Brookland High School
Brookland, AR
05.2023

Skills

  • Leadership
  • Customer Service
  • Teamwork and Collaboration
  • Problem-Solving

Timeline

Service Writer

Greenway Eqipment
03.2024 - Current

Team Leader

Tommy's Express Car Wash
08.2022 - Current

Bachelor of Science - Agricultural Business

Arkansas State University

High School Diploma -

Brookland High School
Colten Romines