Colter Brockel

• Operated tow trucks to recover disabled vehicles from roadsides, parking lots, and accident scenes.
• Secured vehicles with chains, straps, and wheel lifts to prevent transport damage.
• Communicated with dispatch and customers to coordinate pickup locations and service updates.
• Inspected equipment, cables, and safety gear before trips to maintain reliable operation.
• Documented vehicle condition, incident details, and tow information for accurate records.
• Followed traffic laws, roadside safety procedures, and accident-scene protocols during recovery work.
• Trained new employees in proper towing techniques, equipment usage, and company procedures, ensuring consistent quality across the workforce.

• Mounted, balanced, and rotated tires for passenger and light truck vehicles with consistent accuracy.
• Inspected tread depth, sidewall condition, and tire pressure to identify safety concerns.
• Repaired punctures and leak issues using proper patch and plug procedures.
• Aligned tire services with shop workflow to support efficient vehicle turnaround.
• Documented service details accurately and verified lug nut torque before vehicle release.

• Delivered commercial parts shipments accurately across assigned routes, maintaining punctual service and professional customer interactions.
• Inspected delivery vehicles before departures, verifying safety compliance, fluid levels, and operational readiness.
• Secured merchandise properly to prevent damage during transport and ensure safe handling.
• Optimized delivery efficiency by organizing routes, prioritizing stops, and reducing avoidable delays.

• Performed oil changes, fluid services, and filter replacements following manufacturer specifications.
• Completed tire rotations, pressure checks, and tread inspections to support vehicle safety.
• Inspected belts, hoses, batteries, and lights during multi-point vehicle evaluations.
• Documented maintenance findings clearly for service advisors and repair recommendations.
• Maintained organized service bays, tools, and parts inventory for efficient workflow.
• Replaced damaged, missing, or defective parts with new and refurbished components.
• Repaired steering, suspension, and drivetrain components according to factory specifications.

Training in residential high and low voltage wiring as well as automotive/mechanical training through Billings Career Center trades classes