Colter Fortune
Caledonia,MI
Summary
Developed advanced problem-solving and decision-making skills in high-stakes aviation environment. Proven ability to manage complex operations and ensure safety under pressure. Recognized for delivering high-quality products and maintaining operational efficiency, poised to leverage expertise in customer service and transaction accuracy to support team success. Seeking to leverage these transferrable skills in new and challenging role.
Overview
1
1
year of professional experience
Work History
Barista
Starbucks
Traverse City, MI
08.2025 - Current
- Prepared high-quality beverages following standardized recipes and procedures.
- Maintained cleanliness and organization of workstations for optimal efficiency.
- Provided exceptional customer service, addressing inquiries and resolving concerns promptly.
- Operated espresso machines and coffee grinders with precision to ensure beverage quality.
- Assisted in inventory management by restocking supplies and recording usage levels.
- Managed cash register transactions accurately while handling customer payments efficiently.
Front of House Team Member
Chick-fil-A
Grand Rapids, MI
06.2025 - 08.2025
- Welcomed guests, ensuring a positive first impression and exceptional customer service experience.
- Assisted with order taking and payment processing, maintaining accuracy and efficiency in high-volume environment.
- Collaborated with team members to ensure timely food preparation and delivery, enhancing overall dining experience.
- Maintained cleanliness and organization of front-of-house areas, adhering to health and safety standards.
Education
High School Diploma -
West Michigan Aviation Academy
Grand Rapids, MI06-2025
Private Pilots License -
Federal Aviation Administration
06-2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Aviation regulations compliance
- Weight and balance calculations
- Visual flight rules
- GPS navigation proficiency
- Greeting guests
- Order taking
- Cleanliness
- Money handling
Timeline
Barista
Starbucks
08.2025 - Current
Front of House Team Member
Chick-fil-A
06.2025 - 08.2025
High School Diploma -
West Michigan Aviation Academy
Private Pilots License -
Federal Aviation Administration