Coltin Pride
CINCINNATI
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, adaptable with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
6
6
years of professional experience
Work History
FOH Team Member
Chick-fil-A
Dayton/Cincinnati
05.2020 - Current
- Provided exceptional customer service by ensuring a welcoming and efficient dining experience for guests.
- Operated the point-of-sale system to process orders accurately and efficiently, handling cash and digital transactions.
- Trained new team members on front-of-house procedures, customer interaction, and company standards to maintain service excellence.
- Managed order accuracy and food presentation to meet Chick-fil-A's quality and speed-of-service expectations.
- Maintained cleanliness and organization in the dining area, condiment stations, and workspaces to uphold health and safety standards.
- Handled customer complaints in a professional manner while providing solutions in order to maintain customer satisfaction levels.
- Upheld company standards and values, representing the brand positively.
Data Entry and Analysis
Myhockeyrankings.com
Remote - Dayton
02.2019 - 08.2020
- Performed data entry and analysis using specialized software programs.
- Verified data points on team websites to ensure automation of scores and information.
- Reported data anomalies and worked with team to correct inaccuracies.
- Consistently met weekly deadlines for data entry and automated reporting.
Education
Bachelor of Science - Business
University of Cincinnati
Cincinnati, OHSkills
- Customer service
- Team collaboration
- Building rapport
- Interpersonal skills
- Agile and adaptable
- Strong listening and speaking skills
References
References available upon request.
Timeline
FOH Team Member
Chick-fil-A
05.2020 - Current
Data Entry and Analysis
Myhockeyrankings.com
02.2019 - 08.2020
Bachelor of Science - Business
University of Cincinnati
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