Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Colton Delos Santos

Hilo,HI

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience

Work History

Gas Station Attendant

Safeway
Hilo, HI
02.2024 - 12.2024
  • Trained new employees on gas station operations, customer service, and safety procedures.
  • Adhered to company procedures for handling hazardous materials such as gasoline or motor oil.
  • Tracked food and beverage items, placing orders to replenish inventory to avoid low stock levels.
  • Conducted regular cleaning and maintenance of gas station facilities to uphold safety standards.
  • Greeted customers, answered questions, and provided assistance with purchases.
  • Processed gas and amenities payments.
  • Collected payments for dispensed gas and tendered change or receipts to customers.

Crew Member

Cinnabon
Hilo, HI
11.2023 - 02.2024
  • Scrubbed and polished counters to remove debris and food.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Monitored quality of food served to ensure it met company standards for presentation and temperature.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
  • Took orders from patrons and input selections into store computer system.
  • Answered phone calls promptly to provide accurate information about menu items or prices.

Dishwasher

Zippy's
Hilo, HI
04.2023 - 10.2023
  • Used pressurized faucet sprayer effectively to wash large quantities of dishes.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
  • Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
  • Backed up kitchen team members during heavy work periods to maximize team coverage.
  • Maintained cleanliness and sanitation of dishes, utensils, and kitchen equipment.
  • Sorted clean dishes in appropriate storage areas for easy and accessible use.

Table Busser

Ponds Hilo
Hilo, HI
06.2022 - 02.2023
  • Removed dirty plates and utensils between courses of a meal.
  • Addressed and resolved guest complaints regarding cleanliness and table settings promptly.
  • Greeted guests with friendliness and professionalism.
  • Assisted in setting tables with appropriate utensils, napkins, and decorations to enhance guest experience.
  • Resolved guest complaints to maintain complete customer satisfaction.
  • Ensured all tables were clean and ready for new customers, maintaining a hygienic dining environment.
  • Engaged with guests in a polite and friendly manner to enhance the dining experience.

Education

GED -

Hilo High School
Hilo, HI

Skills

  • Customer service
  • Cash handling expertise
  • Cleanliness and hygiene
  • Punctual and reliable
  • Friendly and outgoing
  • Self-motivation and initiative
  • Adaptability and resilience
  • Problem-solving
  • Patience and tolerance
  • Effective time management
  • Team player attitude
  • Polite demeanor
  • Strong communication skills
  • Professional appearance

Affiliations

  • Fishing
  • Fashion
  • Music
  • Cinema
  • Gaming

Timeline

Gas Station Attendant

Safeway
02.2024 - 12.2024

Crew Member

Cinnabon
11.2023 - 02.2024

Dishwasher

Zippy's
04.2023 - 10.2023

Table Busser

Ponds Hilo
06.2022 - 02.2023

GED -

Hilo High School

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Colton Delos Santos