Colton Denton
Washington,DC
Summary
Positive and hardworking, seven years of extensive customer service experience with a bachelors degree in Political Science and a double minor in German and Music, as well as a Master's of Public Service from the Clinton School of Public Service.
Overview
7
7
years of professional experience
Work History
Waiter
Rock N Roll Sushi
Little Rock, AR
07.2021 - 09.2022
- Provided excellent customer service at up to twelve parties at a time
- Consistently one of the strongest waiters of three separate locations
- Consistently the highest selling waiter during my shifts
- Best tipped waiter multiple months in a row
ClickList Associate
Kroger
West Little Rock, AR
09.2020 - 12.2020
- Quickly retrieved items from shelves to fulfill online orders
- Assisted customers as they shopped, helping them to find items or suitable alternatives
- Provided flexibility in job roles by assisting other departments when necessary
Host/Watier
Shogun Japanese Restaurant And Sushi Bar
Phoenix, AZ
07.2015 - 08.2020
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Managed daily card and cash transactions by maintaining payment records and investigating irregularities.
- Supported management by resolving customer service and food-related issues to maintain guest satisfaction.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Answered telephone to provide dining information and take party reservations.
- Communicated with kitchen staff about cook times to foster customer satisfaction.
- Monitored dining area to assess server capacity and estimate wait times.
Building Materials Sales Associate
Mendards
Galesburg, IL
08.2019 - 11.2019
- Recommended accessories and delivered details regarding latest promotions to increase sales.
- Assisted customers to ensure that all of their home improvement needs were met.
- Cleaned and restocked sections of the store as directed in a timely and efficient manner.
Education
Bachelor of Arts - Political Science
Knox College
Galesburg, IL06.2020
Masters of Public Service - Public Service
Clinton School Of Public Service
Little Rock, AR05.2022
Skills
- Proficient in POS system use
- Vast customer service experience
- Experienced in handling cash, including breaking bills, providing change, and processing payment
- Flexible
- Accustomed to a fast, high paced environment
Timeline
Waiter
Rock N Roll Sushi
07.2021 - 09.2022
ClickList Associate
Kroger
09.2020 - 12.2020
Building Materials Sales Associate
Mendards
08.2019 - 11.2019
Host/Watier
Shogun Japanese Restaurant And Sushi Bar
07.2015 - 08.2020
Bachelor of Arts - Political Science
Knox College
Masters of Public Service - Public Service
Clinton School Of Public Service
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