Colton Feather
Tupelo,MS
Summary
Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success. Hardworking team member skilled at counting money, processing payments and building relationships. Precisely handles funds to maximize accounting accuracy and meet strict compliance standards. Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
3
3
years of professional experience
Work History
Cashier/Shelf Stocker
Terrie's Liquor
Pontotoc, MS
08.2023 - Current
- Verified customer age requirement for alcohol or tobacco purchases.
- Welcomed customers, offering assistance to help find store items.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Greeted customers promptly and responded to questions.
- Counted and balanced cashier drawers.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
- Stocked shelves with merchandise when needed.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Collected payments and provided accurate change.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Performed other duties as assigned by management.
- Preserved appearance of store by arranging and replenishing displays and merchandise racks.
- Understood and followed oral and written directions.
Property Manager
Willis Family Holdings, LLC
Tupelo, MS
06.2021 - Current
- Managed overall tenant relations, promoted tenant satisfaction and streamlined services delivery.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Collected monthly assessments, rental fees, deposits and payments.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Managed and oversaw operations, maintenance and administration of properties.
- Managed all maintenance requests from tenants in a timely manner.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Planned, scheduled and coordinated general maintenance or repairs for commercial or residential properties.
- Handled resident complaints and expedited maintenance requests.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
Education
High School Diploma -
HISET Program
Tupelo, MS07.2017
Skills
- POS Systems
- Customer Service
- Customer Assistance
- Product Recommendations
- ID Verification
- Drawer Balancing
- Cash Handling
- Payment Processing
- Cash Register Operation
- Customer Service Excellence
- Inventory Management
- Loss Prevention
- Cash Management
- Credit and Cash Transactions
- Inventory Control
- Written and Verbal Communication
- Cleaning and Sanitizing
- Merchandise Restocking
- Customer Relations
- Money Handling
- Currency Counting
- POS System Operations
- Cash Drawer Balancing
- Power Tool Operation
- Heavy Equipment Operation
- Equipment Operation
- Material Transport
- Carpentry
- Framing
- Construction
- Equipment Maintenance
- Materials Loading
- Truck Loading
Timeline
Cashier/Shelf Stocker
Terrie's Liquor
08.2023 - Current
Property Manager
Willis Family Holdings, LLC
06.2021 - Current
High School Diploma -
HISET Program
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