Experienced professional with solid background in providing expert guidance and solutions. Known for reliability and adaptability in dynamic environments. Exceptional at fostering teamwork and driving successful outcomes.
Overview
8
8
years of professional experience
Work History
Investment Performance Team SME
Orion Advisor Technology
Remote
10.2020 - Current
Collaborates with other operations departments to research and resolve complex client issues and inquiries.
Counsel financial advisors regarding best practices, policies, and procedures, as well as providing advice on how to handle a variety of situations encountered.
Regular contact with operations departments to provide assistance and guidance for projects affecting cost basis, tax reporting, performance, composites, trading, billing, and reporting.
Utilize Microsoft Excel to calculate performance returns, filter transactions, and import data.
Lead Teller
Wells Fargo
Woodinville, WA, US
08.2018 - 10.2020
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions.
Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers.
Develop understanding of bank products and services to connect to customers needs.
Teller
Wells Fargo
Woodinville, WA, US
05.2017 - 08.2018
Provide appropriate options for bank products and services to customers.
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products.
<ul>
<li>Managed and optimized $2 million paid social media campaigns across platforms like Meta, Snap, Reddit, and Pinterest to meet client objectives.</li>
<li>Monitor, track, and analyze campaign performance, making data-driven optimizations to maximize ROI and client investment.</li>
<li>Collaborate with clients to define campaign strategies, present recommendations, and ensure alignment with business goals.</li>
<li>Mentored junior team members and provided training support to help upskill colleagues in campaign management and platform best practices.</li>
</ul> at GroupM, EssenceMediacom<ul>
<li>Managed and optimized $2 million paid social media campaigns across platforms like Meta, Snap, Reddit, and Pinterest to meet client objectives.</li>
<li>Monitor, track, and analyze campaign performance, making data-driven optimizations to maximize ROI and client investment.</li>
<li>Collaborate with clients to define campaign strategies, present recommendations, and ensure alignment with business goals.</li>
<li>Mentored junior team members and provided training support to help upskill colleagues in campaign management and platform best practices.</li>
</ul> at GroupM, EssenceMediacom