Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Colton Glass

Colton Glass

Feet Manager
Gravette,AR

Summary

Well-qualified Dispatcher with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers, and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

18
18
years of professional experience

Work History

Senior Transportation Supervisor

Tyson Foods
Springdale, AR
04.2022 - Current
  • Supervised employees to ensure that cargo shipments were transported accurately to and from specified locations while adhering to safety standards.
  • Optimized delivery routes, taking into account traffic, road conditions and other factors.
  • Communicated with upper management and drivers to build lasting relationships.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Identified gaps and opportunities for improvements and implemented corrective action to maintain optimal fleet performance.

Transportation Associate

APN Staffing Solutions
Springdale, AR
01.2022 - 04.2022
  • Communicated with upper management and drivers to build lasting relationships.
  • Identified issues with work vehicles and put in maintenance requests with shop department.
  • Supervised driver information, including estimated time of arrival and planned time of arrival, which helped in all delivery scheduling.
  • Coordinated and monitored inbound and outgoing deliveries, keeping abreast of delays and other issues.

Logistics Specialist

Transplace - The 3pl & Technology
Rogers, AR
01.2021 - 01.2022
  • Used in-house tracking system to schedule shipments of goods to customer warehouses
  • Provided customers with status updates for tracked packages
  • Managed and tracked package transfers such as bills of lading, delivery receipts, packing lists and load tags
  • Issued timely and accurate responses to both internal and external inquiries.

Customer Service Specialist

Transplace - The 3pl & Technology
Rogers, AR
01.2020 - 01.2021
  • Track and Trace of Customer Shipments through effective communication both over phone and through email
  • Work closely with other team members to provide excellent customer service to fit customer needs
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues
  • Provided primary customer support to internal and external customers
  • Surpassed performance goals by approaching interactions with resourcefulness, organization, and customer-centric solutions.

Education

High School Diploma -

Agua Fria Union High School
Avondale, AZ
05.2008

Bachelor of Science - Computer Science

Oregon State University
Corvallis, OR

Skills

  • Coaching and mentoring
  • Fleet monitoring
  • Employee management
  • Fleet dispatch
  • Coordinating transportation
  • Resolving problems
  • Team building
  • Conflict resolution
  • Microsoft Office
  • Customer relations
  • Conflict mediation
  • Problem Resolution
  • Inbound and Outbound Calling
  • Problem-solving abilities
  • Supervisory experience
  • Department of Transportation Regulations
  • Transportation and logistics planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Success is not final; failure is not fatal: It is the courage to continue that counts.
Winston S. Churchill

Timeline

Senior Transportation Supervisor

Tyson Foods
04.2022 - Current

Transportation Associate

APN Staffing Solutions
01.2022 - 04.2022

Logistics Specialist

Transplace - The 3pl & Technology
01.2021 - 01.2022

Customer Service Specialist

Transplace - The 3pl & Technology
01.2020 - 01.2021

High School Diploma -

Agua Fria Union High School

Bachelor of Science - Computer Science

Oregon State University

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Colton GlassFeet Manager