Summary
Overview
Work History
Education
Skills
Timeline
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Colton Johnson

Laramie,WY

Summary

At Discount Tire, as a 5S Assistant Manager, I helped lead operations enhancing customer loyalty and store efficiency through expert tire knowledge and superior service. Skilled in hands on lead tech repairs and fostering team collaboration, I significantly improved productivity and training quality, ensuring high performance and customer satisfaction. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Hard working, quick learner with the ability to adapt to the ever changing needs of a fast paced, thriving environment.

Overview

2
2
years of professional experience

Work History

5S Assistant Manager

Discount Tire
10.2021 - 01.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Boosted productivity, performing tire repairs and replacements in a fast-paced environment.
  • Provided comprehensive training to new technicians, ensuring consistent application of best practices across the team.
  • Demonstrated commitment to quality control, adhering strictly to company guidelines for tire installation procedures.
  • Ensured customer loyalty through exceptional service and expert advice on tire maintenance.
  • Analyzed customer needs to recommend suitable tires for personalized requirements.

Education

High School Diploma -

Riverdale Ridge High Schoolf
Thornton, CO
05.2023

Skills

  • Money Handling
  • Technical Proficiency
  • Customer Relations
  • Team motivation
  • Product and service knowledge
  • Workload Management
  • Customer rapport
  • Sales Growth

Timeline

5S Assistant Manager

Discount Tire
10.2021 - 01.2024

High School Diploma -

Riverdale Ridge High Schoolf
Colton Johnson