Business-minded professional providing high-quality administrative and operational support to various departments. Highly organized and detail-oriented with great multi-tasking and task prioritization skills.
Overview
7
7
years of professional experience
Work History
Solar Sales Associate
MPWR
04.2024 - Current
Generated $110,000 in revenue in first two months
Analyzed the needs of the customer, calculated resources, discussed our products
Educated potential clients on the benefits of solar energy, assessed their energy needs
Explained complex technical concepts in layman’s terms
Professional, energetic, and personable salesperson with experience completing sales, helping customers, and operating cash registers in a fast-paced environment
Reliable and efficient team player with excellent communication skills, attention to detail, and passion for building impactful customer relationships.
Administrative and Operations Associate
CANON
10.2022 - 04.2024
Maintained and prioritized to-do list and followed-up to complete tasks on time
Executed and maintained quality control processes to meet criteria and increase customer satisfaction
Collaborated with department manager and other departments to establish smooth implementation of operational processes and procedures.
Administrative Associate
Sirious Baseball
10.2022 - 05.2022
Updated spreadsheets and databases to track, analyze, and report on performance and data
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
Restocked supplies and organized orders to maintain stock levels.
Operations Associate
Jacks Urban Eats
07.2018 - 05.2022
Maintained and prioritized to-do list and followed-up to complete task on time
Executed and maintained quality control processes to meet criteria and increase customer satisfaction
Customer service skills
Conflict resolution skills
Problem-solving skills
Professionalism
Ability to work in stressful environments.
Operations Associate
Bel Air
04.2017 - 05.2018
Maintained and prioritized to-do list and followed-up to complete task on time
Executed and maintained quality control processes to meet criteria and increase customer satisfaction
Attended to customer complaints, needs and questions throughout the day
Education
General Studies -
Folsom Lake Community College
High School Diploma -
Ponderosa High School
Skills
Effective communicator
Administrative Support
Database Management
Cross-functional Collaboration
Records Retention
Issue Resolution
Scheduling
Customer / Client Service Excellence
Meeting Sales Goals
Territory Management
Prospecting Skills
Negotiation
Self-Confidence
Product Knowledge
Timeline
Solar Sales Associate
MPWR
04.2024 - Current
Administrative and Operations Associate
CANON
10.2022 - 04.2024
Administrative Associate
Sirious Baseball
10.2022 - 05.2022
Operations Associate
Jacks Urban Eats
07.2018 - 05.2022
Operations Associate
Bel Air
04.2017 - 05.2018
General Studies -
Folsom Lake Community College
High School Diploma -
Ponderosa High School
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