AUDREY REISS
Kaneohe,HI
Summary
I am a results-driven Business Administration student with a concentration in Marketing at the University of Hawaii, West Oahu, ready to make waves in the dynamic world of marketing. With a sharp focus for detail and a passion for creativity, I thrive in fast-paced environments where I can leverage my strategic thinking and innovative ideas to drive impactful campaigns. My diverse background in hospitality, tourism, and sales has fine tuned my skills in customer engagement, brand development, and market analysis. I am eager to apply my expertise and contribute to the success of forward-thinking marketing initiatives.
Overview
6
6
years of professional experience
Work History
Solar Sales Associate
SunRun
08.2022 - Current
- Sales Process Management: Managed the end-to-end sales process, from prospecting and lead generation to closing deals and follow-up
- Customer Relationship Management: Built strong relationships with potential customers, conducted needs assessments, and provided tailored solar solutions to meet their energy needs
- Product Knowledge: Developed a deep understanding of solar energy products and services offered by SunRun, effectively communicating their features, benefits, and value propositions to customers
- Consultative Selling: Utilized a consultative approach to sales, actively listening to customer concerns and objections, addressing them effectively, and providing solutions that aligned with their needs and preferences.
Banquet Server
Royal Hawaiian Hotel
07.2022 - 10.2022
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
Lead Server
Beach Bums
05.2018 - 11.2021
- Collaborated with management to develop and implement promotional campaigns, including social media content and email marketing initiatives, to drive customer engagement and increase brand awareness
- Adaptability & Collaboration: Participated in menu planning sessions and contributed creative ideas for new dishes and promotions, demonstrating a proactive approach to marketing and product development
- Leveraged strong interpersonal and communication skills to deliver exceptional customer service, ensuring customer satisfaction and repeat business
- Applied upselling techniques to promote featured menu items and increase overall sales revenue.
Caregiver, Special Needs
Laakea Farms
05.2020 - 06.2021
- Assisted clients with daily living needs, including meal preparation and feeding, to enhance their quality of life.
- Provided personalized care and support, fostering trust and open communication with clients and families.
- Managed crises effectively to maintain a calm, supportive environment for special needs individuals.
Deck Hand - Server & Lifeguard
Pride Of Maui
05.2019 - 10.2019
- Improved crew performance through effective communication and collaboration strategies.
- Assisted with cargo handling and provided first aid care for passengers and crew.
- Educated guests about local marine life and historical landmarks during trips.
Education
BBA- Business Administration & Marketing -
University of Hawaii - West Oahu
Kapolei, HI12.2024
Associates- Liberal Arts -
UHMC
01.2022
High School Diploma -
Henry Perine Baldwin High School
Wailuku, HI05.2020
Skills
- Lead Generation
- Analytics and Reporting
- Content Creation
- Customer Service
- Campaign Development
- Strategic Marketing & Planning
- Teamwork and Collaboration
- Problem-solving skills
- Excellent people skills
- Relationship Building
- Outgoing Personality
- Verbal/Written communication
Timeline
Solar Sales Associate
SunRun
08.2022 - Current
Banquet Server
Royal Hawaiian Hotel
07.2022 - 10.2022
Caregiver, Special Needs
Laakea Farms
05.2020 - 06.2021
Deck Hand - Server & Lifeguard
Pride Of Maui
05.2019 - 10.2019
Lead Server
Beach Bums
05.2018 - 11.2021
BBA- Business Administration & Marketing -
University of Hawaii - West Oahu
Associates- Liberal Arts -
UHMC
High School Diploma -
Henry Perine Baldwin High School
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