Colton Latta
Osprey,FL
Summary
Dynamic worker with proven expertise in retail and customer service, excelling in customer guidance and product knowledge. Skilled in inventory management and compliance, I fostered a welcoming environment while improving customer satisfaction. Strong communication and problem-resolution abilities contributed to a seamless shopping experience, driving sales and customer loyalty.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Budtender
Quality Roots, Inc.
Pontiac, MI
03.2026 - 09.2026
- As a budtender, I guided customers in selecting products aligned with preferences, providing insights on cannabis products, strains, effects, and potency to enhance their purchasing experience. Also assisted customers in selecting cannabis products based on preferences and needs;educated clients on product benefits, usage methods, and safety guidelines. Lastly, maintained inventory levels by conducting regular stock checks and restocking shelves.
Budtender
Levels Cannabis
Waterford, MI
08.2025 - 03.2026
- As a budtender, I helped customers understand different cannabis products and recommended options based on their needs. I handled ID checks, followed all compliance rules, and used POS and tracking systems for sales. I also managed inventory, kept the dispensary welcoming, and stayed informed about new products and regulations so I could give reliable, confident guidance.
Budtender
Lume Cannabis CO
Oxford, MI
05.2025 - 08.2025
- As a budtender, I helped customers understand different cannabis products and recommended options based on their needs. I handled ID checks, followed all compliance rules, and used POS and tracking systems for sales. I also managed inventory, kept the dispensary welcoming, and stayed informed about new products and regulations so I could give reliable, confident guidance.
Online Game Presenter
Evolution Gaming
Southfield, MI
10.2024 - 05.2025
- Being an online game presenter involves hosting live games while keeping the experience fun, smoo,th, and engaging for players. You explain the rules clearly, guide everyone through each round, and maintain an energetic, friendly atmosphere. During the stream, you interact with the audience, answer questions, and react to the chat to keep people involved. You also manage timing, monitor game outcomes, and handle simple technical tasks to make sure everything runs without interruptions. Overall, it's a mix of hosting, customer interaction, and on-the-spot communication to keep viewers entertained and connected.
Admin/Sales Advisor
Best Buy
Auburn Hills, MI
01.2024 - 10.2024
- As an admin and customer service associate at Best Buy, I start each day by counting and tiling all the cash drawers, ensuring accuracy and readiness for the store opening. I also assist customers with questions, returns, and product issues, coordinating with departments and supporting store operations. The role requires attention to detail, organization, and a friendly, helpful approach to keep both customers and the store running smoothly.
Team Member
adidas
Auburn Hills, MI
09.2022 - 12.2023
- As a team member at Adidas, I assisted customers with product selection, processed sales, and ensured the store was organized and visually appealing. I helped with restocking, inventory management, and stayed informed about products and promotions to provide helpful recommendations, all while supporting the team and maintaining a positive store environment.
Merchandiser
Sam's Club
Auburn Hills, MI
01.2021 - 06.2022
- Working at Sam's Club for two years as a merchandiser involved ensuring the sales floor was fully stocked, organized, and visually appealing. I managed inventory by receiving shipments, checking products for accuracy, and replenishing shelves efficiently. Part of my role was setting up displays, rotating stock, and ensuring pricing and signage were correct. I also assisted customers when needed, maintained a clean and safe shopping environment, and collaborated with the team to meet sales and operational goals. The role required attention to detail, time management, and consistency to keep the store running smoothly.
Education
Associate of Arts -
Oakland Community College
Waterford, MI06-2023
High school or equivalent -
Waterford Mott High School
Waterford, MI06-2019
Skills
- Point of sale (POS) systems knowledge
- Retail sales transactions management
- Product knowledge and compliance adherence
- Inventory management techniques
- Cashiering and payment processing
- Customer service excellence
- Effective communication skills
- Attention to detail
- Time management abilities
- Problem resolution strategies
- Interpersonal skills and rapport building
- Guest services and customer guidance
- Retail math and basic math
- Food handling and safety
- Cleaning and sanitation experience
- Cooking and food preparation
- Merchandising and retail sales
- Hospitality and restaurant experience
- Software troubleshooting expertise
- Computer operation and skills
- Microsoft Word proficiency
- Live chat support
- SharePoint familiarity
- Heavy lifting capability
- Sales training and cross-selling strategies
Certification
Michigan Gaming Control Board, September 2024 to September 2026, An MGCBI license, issued by the Michigan Gaming Control Board, authorizes individuals or businesses to work in regulated casino and gaming operations. It confirms that the holder has passed background checks and meets state standards for integrity and compliance in gaming activities., Driver's License, Food Handler Certification, ServSafe
Timeline
Budtender
Quality Roots, Inc.
03.2026 - 09.2026
Budtender
Levels Cannabis
08.2025 - 03.2026
Budtender
Lume Cannabis CO
05.2025 - 08.2025
Online Game Presenter
Evolution Gaming
10.2024 - 05.2025
Admin/Sales Advisor
Best Buy
01.2024 - 10.2024
Team Member
adidas
09.2022 - 12.2023
Merchandiser
Sam's Club
01.2021 - 06.2022
Associate of Arts -
Oakland Community College
High school or equivalent -
Waterford Mott High School